Sylvan Franchise Business Coach

Unleashed Brands • Bedford, TX

6d

About The Position

Grow with Sylvan Learning! At Sylvan, we are building academic confidence, igniting intellectual curiosity, and inspiring the love of learning. We believe education is everything. A child’s future depends on a solid education and a love of learning. We teach our students how to learn, so they build confidence and develop the skills needed to achieve success in school and beyond. Making sure learning clicks for each child isn’t always easy, but it’s exactly what we love. When you choose Sylvan as a career, you join a group of caring, bright and motivated people who share a passion for making learning personal and inspiring kids to thrive. Join us in changing lives! Sylvan Learning is a franchise organization and is the leading provider of tutoring to students of all ages, grades and skill levels with more than 550 centers located throughout North America.

The Opportunity: You are highly motivated and enthusiastic with a passion for helping others succeed. You bring a solid understanding of business fundamentals and a natural ability to influence outcomes through coaching and partnership. In this role, you’ll work with established franchisees who have been operating for two years or more, helping them move from stable to strong performance. You’ll partner with them to sharpen operations, improve profitability, and strengthen leadership effectiveness—ensuring mature locations continue to grow year over year. Working alongside our experienced coaching team, you’ll provide targeted, data-informed guidance that helps franchisees implement best practices, interpret key performance indicators, and execute results-driven strategies that sustain long-term success.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Management, or a related field (or equivalent practical experience).
• 2-5 years of experience in a business environment, customer service, or a role involving problem-solving, multi-unit management, and multi-channel communication.
• Proven track record of driving measurable business results (i.e. revenue growth, profitability improvement, and customer experience gains).
• Demonstrated ability to influence others and hold them accountable to goals.
• Experience with data analysis, goal setting, and performance-based management.
• Competitive and entrepreneurial mindset, as well as motivated by achieving and exceeding targets.
• Experience working with P&L statements and using metrics to drive coaching priorities.
• Excellent verbal and written communication skills with the ability to articulate information clearly and concisely.
• Strong interpersonal skills with a genuine desire to help others and build positive relationships.
• Basic analytical skills with the ability to understand and interpret data.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software/CRM systems.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
• A self-starter with a strong desire to learn, grow, and take initiative.
• Ability to work collaboratively within a team environment.
• A proactive approach to identifying and addressing challenges.
• Ability to travel up to 40% to visit franchisee locations and attend industry events as needed.

Nice To Haves

• Familiarity with the franchise business model.
• Experience in a support or coaching role

Responsibilities

• Demonstrate consistent impact on system-wide metrics such as same-store sales growth, unit profitability, and customer satisfaction.
• Maintain accountability to personal and franchisee KPIs aligned to compensation goals.
• Exhibit a “coach-owner” mindset and treat each franchisee’s business as your own.
• Embrace data-driven decision-making, follow up relentlessly, and deliver tangible improvements across your portfolio.

Benefits

• Paid bi-weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions
• Daily dress code of “business casual”
• A positive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level