Franchise Business Coach

Threshold Brands • Houston, TX

7d • $85,000 - $95,000 • Remote

About The Position

As a Franchise Business Coach, you directly impact franchisee performance, profitability, and long-term success. This role goes beyond support as you are a strategic partner, operational expert, and accountability leader guiding franchisees from the time they open through every stage of growth.

You’ll combine relationship-driven coaching with data-backed decision-making, helping business owners interpret their numbers, prioritize the right actions, and execute consistently.

This is an opportunity to join an emerging brand with a small, agile team. We are looking for someone who thrives in a growth environment, adapts quickly, and takes ownership of results. The ideal candidate is a self-directed professional who can take ownership of their territory, prioritize effectively, and execute with minimal day-to-day oversight.

Travel requirement: 40–50% across multiple states.

Requirements

• 5+ years in franchise consulting, multi-unit leadership, or small business ownership
• Proven success coaching business owners and driving measurable performance improvement
• Experience creating SOPs and operational resources
• Bachelor’s degree in business, operations, or related field preferred
• Valid driver’s license and passport
• Ability to travel up to 50%

Nice To Haves

• Home services experience strongly preferred
• Demonstrated ability to improve revenue and operational efficiency
• Experience with emerging franchise brands preferred

Responsibilities

• Conduct monthly business reviews focused on KPIs, financial performance, and operational execution
• Perform annual in-field operational evaluations
• Tailor coaching based on each franchisee’s business maturity and goals
• Facilitate goal setting and structured action planning
• Hold franchisees accountable through clear follow-up and measurable progress tracking
• Coach through staffing, pricing, marketing, leadership, and customer service challenges
• Support financial literacy and profitability analysis
• Identify struggling franchisees early and implement structured improvement plans
• Foster collaboration and best-practice sharing across the system
• Translate strategic vision into SOPs, playbooks, checklists, and workflows
• Develop operational tools, job aids, and operational resources
• Pilot new initiatives, gather feedback, and refine before system-wide rollout
• Identify system-wide trends and recommend performance improvements
• Ensure consistent implementation of brand standards
• Support new franchisees with structured early-stage coaching
• Deliver training at regional meetings, virtual sessions, and annual events
• Communicate updates clearly to drive adoption and alignment
• Serve as liaison between franchisees and corporate teams

Benefits

• Medical, dental, vision and other ancillary benefits on your first day of employment
• Remote work environment
• PTO
• Employee Assistance Program
• 401k Safe Harbor
• Collaborative, fun company environment and culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level