Switchboard Operator PRN

Lifepoint Health • Warrenton, VA

7h

About The Position

Fauquier Health is part of Lifepoint Health
[https://lifepointhealth.net/locations], a diversified healthcare delivery
network with facilities coast to coast. We are driven by a profound commitment
to prioritize your well-being so you can provide exceptional care to others. As
a Switchboard Operator, you’re embracing a vital mission dedicated to making
communities healthier ®. Join us on this meaningful journey where your skills,
compassion and dedication will make a remarkable difference in the lives of
those we serve.

More about our team

Fauquier Health
is a 97-bed acute care hospital offering surgical services
(including robotics), a 24-hour Emergency Department, extensive medical imaging
capabilities, an Intensive Care Unit and much, much more. The Fauquier Health
system offers patient care for a variety of specialty services including
Orthopedics and Spine, a Cardiac Catheterization Lab, and robotic-assisted
surgery. The fourth floor of the hospital is devoted to our Family Birthing
Center and Intermediate Care Nursery.

Requirements

• Applicants should have previous experience in a customer service role and possess excellent verbal, written, and interpersonal communication skills.
• High School diploma or equivalent preferred.
• At least 2 years’ experience in a customer service role required.
• Experience utilizing multi-line switchboard in a healthcare environment preferred.

Nice To Haves

• High School diploma or equivalent preferred.
• Experience utilizing multi-line switchboard in a healthcare environment preferred.

Responsibilities

• Operates the telephone switchboard and routes calls to appropriate personnel.
• Announces necessary codes with accuracy and implements emergency response and Rapid Response teams utilizing electronic methods.
• Promptly reports all alarm variances to the security of facilities department as appropriate.
• Exercises sound judgement in the process and issuance of code requests to include assessing severity, type, authenticity, etc. Announces all codes in a timely, clear, and calm manner. Obtains all necessary information from callers.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED