Switchboard Operator

Lifepoint Health • Sanford, NC

1d • Onsite

About The Position

Central Carolina Hospital is part of
Lifepoint Health, a diversified healthcare
delivery network with facilities coast to coast. We are driven by a profound
commitment to prioritize your well-being so you can provide exceptional care to
others. Join us on this meaningful journey where your skills, compassion and
dedication will make a remarkable difference in the lives of those we serve.

Central Carolina Hospital
is a 137-bed acute care hospital that has been
offering exceptional care to the Lee County community for over 115 years. We are
proud to be recognized by Joint Commission as a Primary Stroke Center and by the
American College of Cardiology as a Chest Pain Center. We have also earned Heart
Failure Accreditation from the American College of Cariology. In 2024, we
received the American Heart Association's Get with The Guidelines Stroke Rural
Recognition Silver Award.

How you’ll contribute:

The Switchboard Operator receives all incoming calls to the hospital. Does
in-house paging, codes and dial-a-page system. Keeps Switchboard files updated
with current room numbers, discharged patients, new admissions, etc. Maintains
updated employee information for the disaster procedure files.
Reports to: Director, Health Information Management

Requirements

• Applicants should have high school diploma or equivalent.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

• Associate's degree is preferred.

Responsibilities

• Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.
• Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants.
• Handles all intercom paging and general information from in-house and outside calling parties.
• Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.
• Keep all pertinent information on the bulletin board and disaster policies and procedures updated.
• Stay abreast of all changes which apply to switchboard

Benefits

• Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED