Switchboard Operator - Per Diem

Trinity Health

6d • $19 - $23 • Onsite

About The Position

Per Diem - Mixed shifts to support: work activity during day shift hours and to cover call offs and PTO. POSITION TITLE: Switchboard Operator POSITION SUMMARY: Provides telephone and general information services. Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required. Performs other duties as assigned to assist in achieving overall division and hospital goals. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE: High school graduate or equivalent. Previous experience operating switchboards highly desirable, but not required. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Demonstrated competency in the operation of the hospitals communication system. Crisis control intervention skills. Excellent communication and customer service skills. WORK ENVIRONMENT AND HAZARDS: Office setting. Exposure Class II. PHYSICAL DEMANDS: Sedentary work: prolonged sitting. WORK CONTACT GROUP: All services, medical staff, patients, visitors, contractors and vendors. SUPERVISED BY: Coordinator of Services or Manager Pay Range: $18.50 - $23.40 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• High school graduate or equivalent.
• Demonstrated competency in the operation of the hospitals communication system.
• Crisis control intervention skills.
• Excellent communication and customer service skills.

Nice To Haves

• Previous experience operating switchboards highly desirable, but not required.

Responsibilities

• Provides telephone and general information services.
• Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required.
• Performs other duties as assigned to assist in achieving overall division and hospital goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees