Our Place, Women's Shelter - Full-Time Swing Shift Support Staff

Volunteers of America Northern California & Northern Nevada•Sparks, NV

10d•$18 - $18•Onsite

About The Position

The Support Staff is responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants regarding the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participants' needs, support for the safety and integrity of all residents, and performance of all work duties as required. Work is performed cost-effectively in a service-oriented manner related to established organizational standards.

Requirements

This position requires a demonstrated ability to communicate and comprehend oral and written instructions and provide services to participants without ethnic or social prejudices.
The position requires general knowledge of issues and challenges unique to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities.
Must be able to utilize a range of interventions to work with participants with varying needs and levels of functioning.
Must have flexibility to work irregular hours and ability to function as a team member.
Computer skills required.
Requires CPR and First Aid training within ninety (90) days of employment, re-certification as necessary.
Must undergo a criminal background check.
Teamwork skills
Oral and written communication skills
Ability to de-escalate crisis situations and assist residents and staff in emergency situations
Organizational skills
Analytical and decision-making ability
Lift and move up to 30 pounds.
Physically able to safely maneuver the weight distribution of a client in an emergency situation
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Climb stairs as needed
Be able to maneuver quickly in emergency situations to assist clients as needed.

Responsibilities

Responsible for performing daily work requirements to achieve established objectives of the department.
Responsible for assistance with participant property management
Responsible for all areas of daily program maintenance in compliance with company policies.
Responsible for assistance of training and development of new staff.
Responsible for assisting participants in the Boutique
Inclement Weather Overflow
Responsible for assistance with participant development.
Responsible for self-development.