NV Cares Campus-Full Time Swing Shift Support Staff

Volunteers of America Northern California & Northern Nevada•Reno, NV

2d•$18 - $18•Onsite

About The Position

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada. PROGRAM AND LOCATION: VOA, a Certified Great Place to Work, is recruiting for full-time Support Staff Swing shift positions, 3:00 PM to 11:00 PM for our Nevada Cares Campus. The Nevada Cares Campus offers a safe place and a way forward for men and women experiencing homelessness in the Reno area. In partnership with Washoe County, the Nevada Cares Campus provides emergency shelter for up to 600 adult individuals and couples. Clients can bring their pets and possessions with them as they access support services and case management. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage. Responsibilities POSITION SUMMARY: The Support Staff is responsible for assuring quality service in a safe, non-judgmental manner to all program participants compassionately and professionally as it relates to the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participant’s needs, supporting the safety and the integrity of all residents, and performing all work duties as required. Work is performed in a cost-effective and service-oriented manner as it relates to established organizational standards.

Requirements

This position requires a demonstrated ability to communicate and comprehend oral and written instructions and provide services to participants without ethnic or social prejudices.
The position requires general knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and persons with disabilities.
Must be able to utilize a range of interventions to work with participants with varying needs and levels of functioning.
Must be flexible to work irregular hours and be willing to function as a team member.
Computer skills required.
Requires CPR and First Aid training within ninety (90) days of employment, re-certification as necessary, and T.B. testing annually.
A valid Nevada driver’s license is preferred.
Must undergo a criminal background check.
Teamwork skills
Oral and written communication skills
Ability to de-escalate crises and assist residents and staff in emergencies
Organizational skills
Analytical and decision-making ability
Lift and move up to 30 pounds
Physically able to safely maneuver the weight distribution of a client in an emergency
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Climb stairs as needed

Responsibilities

Responsible for performing daily work requirements to achieve established objectives of the department.
Responsible for assistance with participant property management.
Responsible for all areas of daily program maintenance in compliance with company policies.
Responsible for the assistance of training and development of new staff.
Responsible for all areas of the mail program.
Responsible for assistance with participant development.
Responsible for self-development.