Support Staff - Family Shelter

Families in Transition • Manchester, NH

3d • $16 - $17

About The Position

At Families in Transition , we’re on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work. Families in Transition is currently looking for a Support Staff to join our team! Are you looking for a FAST-PACED, EXCITING, and REWARDING career? If you are someone interested in working with the most vulnerable members of our community, you should consider joining our Family Shelter as Support Staff is responsible for providing a safe, clean and non-threatening environment to persons experiencing homelessness. Through providing input on policies and programs, this role assists with identification and implementation of actions for continuous improvement in Shelter offerings and operations that aligns with our mission in serving the most vulnerable population. This position performs activities to support effective daily operations of the Shelter; including documenting safety, security, participant behaviors, medical concerns, and any other issue; monitor and request supplies as necessary; communicate with participants; participants engagement; housekeeping as necessary; always maintaining awareness to ensure a safe and clean environment. Available shift: 2nd shift(Friday-Saturday) 3:45pm-12:15am Base Pay :$16 +1 Shift differential for second shift = $17/hour

Requirements

• Requires a high school diploma or equivalent.
• Understanding and knowledge of housing safety concerns.
• Demonstrated proficiency in excellent customer service.
• Must be willing to work early mornings, evenings and weekends.

Nice To Haves

• Bachelor’s or Associate’s Degree.

Responsibilities

• providing a safe, clean and non-threatening environment to persons experiencing homelessness
• providing input on policies and programs
• assists with identification and implementation of actions for continuous improvement in Shelter offerings and operations
• documenting safety, security, participant behaviors, medical concerns, and any other issue
• monitor and request supplies as necessary
• communicate with participants
• participants engagement
• housekeeping as necessary
• always maintaining awareness to ensure a safe and clean environment

Benefits

• Generous PTO policy, accrual beginning on date of hire
• 9 paid holidays
• Medical insurance
• Dental Insurance
• Vision Insurance
• Employer paid Life and Disability Insurance
• 403b plan
• Employee assistance program (EAP)
• Verizon wireless cell phone discount
• Working Advantage/ Tickets at Work benefit program
• 30% employee discount at Outfitters Thrift Store

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees