SVP & GM, Global Commercial Operations - Sound United

HARMAN International • Carlsbad, CA

18d • Remote

About The Position

In this role you will be a transformational business leader with the ability to balance managing a strong existing business while being nimble enough to create new businesses and processes. Sound United SBU operates at a strong scale in a continuously evolving environment, where the smallest improvements have a massive impact. This role is an opportunity to re-think how the company delivers and services revolutionary products. The SVP & GM, Global Commercial Operations - Sound United SBU, is both a strategic and hands-on leader that owns sales and commercial operations, commercial strategy, Go To Market and distribution. This executive will oversee a team of over 150 individuals.

Requirements

• Demonstrated success leading and managing across global regions and P&L (general management), demonstrating market awareness and a strong commercial focus.
• Experience working with global teams and navigating through organizational change initiatives and evolution.
• A track record of success in developing and leading the execution of innovative and forward-thinking channel sales strategies and business development.
• Strong track record and experience working with key online and retail distribution customers. Existing relationships preferred with current customer channels.
• A track record as a recognized change agent and innovator who has courageously led and challenged the status quo.
• A clear understanding of the importance of a business needing to protect its legacy core products while transforming beyond legacy to new and emerging technologies, products and solutions.
• An energetic and charismatic leader who can motivate those around him and provide the necessary leadership and guidance to create a successful commercial development team and business.
• An exceptional and rigorous communicator who excels at intrapersonal relationships across multiple and diverse cultures.
• An owner’s mindset and vision for evolving the broader business unit & function.
• The ability to think big but also not be afraid to "roll up the sleeves"
• Bachelor's degree.

Nice To Haves

• An MBA degree.

Responsibilities

• Lead, manage, and develop a high-performance team around the world with P&L responsibility to include sales, gross margin, OPEX and EBITDA results.
• Lead and develop the revenue generation plan for the business including DTC, wholesale and distribution development.
• Provide overall leadership, developing and implementing a clear vision, strategy and plan for the global sales and Go To Market organization in line with Sound United’s go-to-market strategy. This includes identifying and implementing new business opportunities and growth strategies for core and next generation products and solutions.
• Align with the Product Management and Marketing leadership team on product roadmap development to ensure global requirements are being met within the broader context of product platform requirements.
• Collaborate closely with Sound United senior management to ensure alignment with global business objectives and to proactively contribute thought leadership and overall strategy influence insights across the business.
• Lead the trade/dealer marketing program (Coop/MDF) and Cost-To-Serve resources to provide best-in-class marketing, sell through initiatives and synergies with commercial operations and marketing that drive results across the Sound United dealer base.
• Build and strategically foster relationships with regional direct reports and marketing leadership to gain a clear understanding of the businesses, requirements and objectives to ensure expectations are met / exceeded.
• In conjunction with finance and marketing, develop annual sales, marketing, margin and EBIT budgets while driving accountability for results.
• Continually shape, support and review performance against monthly, quarterly and annual business plans.
• Review and report on key sales metrics including market share, sales, and gross margins by brand, channel, customer, and country where available.
• Evaluate the effectiveness of sales—methods, costs and results and take appropriate corrective action to drive improved productivity and EBIT.
• Make preparations in strategic markets for new product launches as rolled out by brand leaders.
• Collaborate with teams responsible for pricing, marketing, promotional and visual merchandising strategies.
• Lead the delivery of a regular program of product sales training and support internally and to external distribution and dealer channel partners.
• Represent Sound United at trade exhibitions, events, demonstrations and seminars.
• Promote positive trade relationships with partners.
• Participate in strategy meetings and represent Commercial Operations input on product development as requested by brand leadership.
• Gather business intelligence including customer and competitor data and share information regarding market dynamics and future buying trends with marketing, product development and procurement.
• Continue shaping the SU Commercial Operations from Sell-in to Sell-through focused organization.
• Deploy the existing CRM / BI tool and ensure it is the one voice of truth everyone uses, allowing countries and channels to facilitate and share sales strategy across regions to track sales / business development.
• Align with brand and regional teams on customer sales process / journey and integrate to create the best sales opportunities for the business.
• Develop dealer distribution programs to ensure competitiveness and profitability.

Benefits

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

What This Job Offers

• Job Type: Full-time
• Career Level: Executive