SVP, Commercial Lending Team Leader (74660)

Main Street Bank•Marlborough, MA

7d•$175,000 - $195,000•Hybrid

About The Position

Under the direction of the Chief Lending Officer, the Commercial Lending Team Leader provides leadership and management to a team of Commercial Loan Officers and Portfolio Managers. The Team Leader is responsible for guiding the team to achieving the desired commercial loan origination goals, deposit growth objectives and other loan referral goals as defined in the Bank’s Business Plan, as well as handling the most complex credits and financially sophisticated borrowers in pursuit of the same. After successful completion of training and proven abilities, this position is eligible for a hybrid work arrangement with an agreed upon number of days per-week/month on site.

Requirements

Bachelor’s degree in business administration/ Accounting/Finance; MBA preferred, or equivalent work experience.
7+ Commercial Lending or related experience with an emphasis on C and I lending, SBA, CRE and construction loans.
Formal Credit training is desirable.
Ability to evaluate traditional and non-traditional business opportunities and their benefits and potential risks to the Bank
Prior leadership/management experience is preferred.
Solid background in financial institution operating policies and procedures, banking regulations (state and federal).
Knowledge of Commercial Loan structure and commercial credit standards required.
Effective use of sales techniques with a proven track record of meeting targets and closing sales.
A broad professional level of knowledge and expertise in business banking and relationship sales.
Perform credit analysis and make sound conclusions based on lending policies and financial statement analysis mastery.
Proficient in Microsoft Office Suite products and Sageworks (Abrigo) loan processing software.
Solid understanding and application of and ability to operate standard office equipment.
Means and mode to travel to any of Main Street Bank’s locations, customer locations, networking and Marketing events as needed on a regular basis.
Natural leader with responsive and positive communication (written & verbal), effective relationship management techniques and interpersonal skills, ethics, and cultural awareness to build strong relationships with direct reports and cross-functional teams throughout the organization.
Strategic and critical thinker who can digest complex problems, articulate risks and mitigating factors, navigate situations involving the need for trade-offs, and recommend solutions which meet the needs of all stakeholders.
Ability to identify market /business opportunities.
Relationship Builder - Develops and maintains relationships with officers, employees and external contacts and maintains alignment with core values, vision, strategy, and goals.
Ability to interact on a professional level with high level executives and more complex relationships.
Speak and effectively present/communicate information and respond to questions from customers, groups of managers, vendors, Board of Directors, and other employees.
Define problems, collect data, establish facts, and draw valid conclusions.
Read, analyze, and interpret a variety of documents such as financial statements, legal documents and Bank policies and procedures.

Nice To Haves

MBA preferred
Formal Credit training is desirable.
Prior leadership/management experience is preferred.

Responsibilities

Lead and Develop Team: Manage and mentor Commercial Loan Officers and/or Portfolio Managers in lending, business development, and relationship management. Provide performance feedback, ensure goal achievement, and support ongoing professional development.
Community Representation: Act as the Bank’s ambassador through exceptional customer service, public relations, and participation in community boards and events to drive business growth.
Business Development: Source and cultivate prospects aligned with the Bank’s strategic plan, securing sales of banking products and services.
Lending Oversight: Review lending activity for reporting to the Chief Lending Officer and other internal stakeholders.
Credit Analysis & Approval: Interview applicants, analyze creditworthiness, and present loan requests per policy. Approve loans within delegated authority.
Portfolio Risk Management: Refer large credits for expanded analysis, coordinate annual reviews, assess risk, and recommend changes to analysis depth and risk grading.
Complex Loan Management: Handle a portfolio of complex commercial loans, advising clients on financial strategies to increase borrowings and referrals. Guide team members on similar strategies.
Collections Oversight: Manage collection efforts for past-due loans and oversee team collections, including charge-offs, foreclosures, and asset disposal.
Client Relationship Building: Conduct external business development to promote lending and deposit services. Engage prospects, clients, COIs, and Corporators to strengthen relationships and cross-sell products.
Customer Issue Resolution: Address and resolve customer problems promptly, including special requests.
Quality Assurance: Monitor accuracy and quality of work, fostering a culture of excellence.
Product Knowledge & Enhancement: Maintain expertise in loan products and processes; recommend enhancements based on customer needs and market trends.
Performance Standards: Meet or exceed established objectives.
Collaboration: Work with assigned Loan Administration staff to deliver superior customer service.
Other Duties: Perform related tasks as required.
Effectively use tools and systems to manage, organize, and complete work independently, proactively recognizing potential obstacles resolving them before they become an issue, managing to deadlines, creating action plans when necessary, creating systems and processes that enable staff to complete work in both a supported and independent fashion.
Assist internal, external, and regulatory auditors with the collection of requested materials as assigned with their respective engagements.
Use discretion in dealing with large amounts of sensitive, confidential information, while adhering to all Bank policies and procedures
Readily volunteer and accept assignments to special tasks established to address specific issues and opportunities.
Adhere to all company policies, consistently demonstrating our core values and service standards
Regular and consistent attendance is required to ensure a high standard of customer service.
maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and adheres to compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards, requirements and policies as well as attending all required training sessions and completing all required on-line training courses.
Other duties as assigned, performing similar or related work as directed, required, or as situation dictates.
Supervises assigned staff, weighs competing priorities, directs and develops staff according to business needs and established goals and objectives, identify and provide training.
Create an inclusive work environment that encourages and rewards performance while recognizing individual needs and skills, working towards shared goals, contributing ideas, and accepting change.
Monitor and approve bi-weekly timecards, review and approve time off requests for all members of the team always ensuring adequate coverage of department.
Completes timely checkpoints, recommends employment decisions, coaches, counsels, disciplines, and develops staff as necessary.
Monitor departmental procedures, making suggestions for necessary changes to increase productivity and improve efficiency.
Provides training and guidance to others in the department on new and existing processes.
Responsible for achieving strong results, despite balancing multiple complex demands.
Promotes and enhances the corporate culture and fosters the development and implementation of organizational vision, policies, and guidelines.