SVP Business Services

Partners 1st Federal Credit Union•Fort Wayne, IN

just now•Hybrid

About The Position

This pivotal leadership role will shape the strategic direction of our commercial lending operations, driving innovation, growth, and profitability while upholding our commitment to exceptional member service and community impact. The ideal candidate will need a proven track record of transformative leadership, deep industry expertise, and a passion for fostering economic development in the communities we serve. By leveraging strategic insights and cultivating strong relationships, the SVP Business Services will position the credit union as a trusted partner for businesses and a leader in the regional financial landscape.

Requirements

Five to ten years of similar or related experience with a deep expertise in commercial lending, credit analysis, and portfolio management. Proven ability to develop and execute strategic business plans.
A Bacehlors degree.
The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.
Proven leadership capabilities including effective interpersonal skills. Effective at organizational and planning skills to guide projects from concept to completion. Strong supervisory, technology, compliance, leadership, written and verbal communication skills. Must have in-depth understanding of and ability to interpret regulations affecting multiple programs of the credit union.

Responsibilities

Lead, mentor, and develop a high-performing team of commercial lending professionals, including loan processing, treasury management and/or operations managers and officers, fostering a culture of excellence and collaboration. May manage a team of credit analyst.
Oversee credit risk assessment processes, ensure robust underwriting standards, and implement strategies to mitigate portfolio risks. Ensure all commercial lending activities comply with federal and state regulations, as well as industry best practices.
Develop and implement the credit union's commercial lending strategy to achieve growth objectives, aligning with the mission and financial goals. Manage the overall commercial loan portfolio, ensuring profitability, credit quality, and compliance with regulatory and internal policies.
Drive expansion of the commercial lending portfolio by identifying market opportunities, building strategic partnerships, and enhancing client relationships.
Serve as a primary point of contact for high-value commercial clients, providing customized financial solutions and maintaining strong relationships. Act as a visible leader in the community, representing the credit union at industry and civic events to strengthen its reputation and local presence.
Work closely with other senior executives, including those in retail banking, risk management, and finance, to align commercial lending with broader credit union objectives.
Assists the EVP, and ultimately the Board, with the development of the Credit Union’s Strategic Plan, action plan and corresponding annual budget. Attends and participates in the Board of Director meetings and internal leadership meetings as designated by the EVP. Ensures that the EVP is kept fully informed on the conditions and operational concerns related to Lending including relevant factors that may influence or impact performance. Supplies advice and assistance to the EVP and other operational units within the organization. Serves as a member of the Asset/Liability Committee.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
This role requires behaviors and actions that reflect the credit union's culture, mission, and core values through exceptional service that supports both employees and members. A strong commitment to service excellence and member-focused solutions is essential to the success of this position and the credit union.