Survey Technology Specialist

AllTerra Central•Austin, TX

17d

About The Position

SUMMARY: Join a dynamic team at the forefront of geospatial innovation! As a Survey Technology Specialist, you'll work hands-on with cutting-edge Trimble survey and MGIS equipment offered by AllTerra Central. Your role will be pivotal in ensuring our customers receive top-tier, fully functional technology solutions. From prepping and testing to troubleshooting and delivering, you'll be immersed in the latest advancements in surveying and geospatial technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: RENTALS Engage with the latest Trimble technologies to ensure each unit is optimized and ready for field deployment. Coordinate rental requests with customers and the sales team via phone, email, and in-person. Manage rental tracking using Microsoft Business Central Execute pre-rental inspections and quality assurance testing for all outgoing equipment kits. Perform post-rental inspections on all returned equipment, identifying and documenting any issues or damages. Oversee the entire shipping and receiving process for all rental gear. NEW EQUIPMENT SALES Embrace the opportunity to work with state-of-the-art geospatial tools and contribute to delivering exceptional customer experiences. Ensure all company QA/QC measures are followed and achieved, including loading operating systems, software, firmware, system files, preset settings, and licenses on appropriate devices Test all equipment to ensure it is fully functional and ready for use upon receipt by the customer Work closely with our sales and operation teams to ensure delivery deadlines are achieved OTHER DUTIES AND RESPONSIBILITIES Support our mission to lead in geospatial excellence by assisting in operations and customer interactions with professionalism and technical expertise. Resolve a variety of technical issues for walk-in clients, ensuring a positive and efficient service experience. Work closely with our operation and supply teams to achieve inventory compliance and maintain inventory control.

Requirements

Experience with Trimble survey, construction, or MGIS products and software is essential.
Passion for technology and innovation is highly valued.
High School Diploma, GED, or equivalent commensurate experience is required.
Highly motivated and ambitious.
Ability to speak in a professional manner and communicate well via phone, email or in person
Computer Literate – MS Office preferred
Collaborate effectively with colleagues to achieve shared objectives.
Strong time management and organizational skills, with a track record of meeting all weekly and monthly goals.
Strong attention to detail and adaptability to handle several tasks simultaneously.
Proficient in Microsoft Office – Word, Excel, Outlook, Internet, Teams, and SharePoint.
Excellent interpersonal and public relations skills.
Excellent verbal and written communication skills.
Flexibility to work past normal business hours as necessary.

Nice To Haves

Ability to successfully work with multi-level experienced individuals
Must be able to interact professionally in all interactions
Reliable and timely
Demonstrates integrity
Ability to handle stress
Ability to multitask
Ability to work with little supervision
Ability to present complex technology in a simplified and clear manner

Responsibilities

Engage with the latest Trimble technologies to ensure each unit is optimized and ready for field deployment.
Coordinate rental requests with customers and the sales team via phone, email, and in-person.
Manage rental tracking using Microsoft Business Central
Execute pre-rental inspections and quality assurance testing for all outgoing equipment kits.
Perform post-rental inspections on all returned equipment, identifying and documenting any issues or damages.
Oversee the entire shipping and receiving process for all rental gear.
Ensure all company QA/QC measures are followed and achieved, including loading operating systems, software, firmware, system files, preset settings, and licenses on appropriate devices
Test all equipment to ensure it is fully functional and ready for use upon receipt by the customer
Work closely with our sales and operation teams to ensure delivery deadlines are achieved
Resolve a variety of technical issues for walk-in clients, ensuring a positive and efficient service experience.
Work closely with our operation and supply teams to achieve inventory compliance and maintain inventory control.