Surveillance Supervisor - Maryland
About The Position
Why We Need Your Talents: Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV. Individuals chosen to be part of the Live! Team can expect: To be part of an exciting experience unlike any other in the market. To be given the power and responsibility to put service and community first. To come together as a strong team, while valuing and celebrating our diversity. To be given the tools, resources, and opportunity to grow in their career. To work hard and have fun. Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
Requirements
- Knowledge of computers and CCTV equipment.
- Must be able to read/write in the English language.
- Excellent customer service skills.
- A high school diploma or GED equivalent is preferred.
- Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
- Must be able to sit for long periods of time.
- Must be able to work in a confined space with low lighting.
- Must be able to lift and/or carry up to 30lbs.
- Must have excellent vision and hearing.
- Must be able to grasp, handle, and reach with hands and fingers.
- Stand and walk 30% of the time
- Use of stairs and elevators
Responsibilities
- Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
- Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guests and employees.
- Operate monitor room equipment.
- Complete proper reports and documentation as needed.
- Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
- Assist in scheduling and training of staff.
- Thorough working knowledge of all Table Games.
- Thorough working knowledge of all gaming and non-gaming departments.
- Report all violations and suspicious activity to management.
- Review surveillance department actions, personnel, and processes with Surveillance Management.
- Meet with departmental management and leaders as necessary.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
