Surveillance Supervisor
Live! Casino and Hotel Philadelphia•Philadelphia, PA
About The Position
Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV.
Requirements
- Knowledge of computers and CCTV equipment.
- Must be able to read/write in the English language.
- Excellent customer service skills.
- Must be able to sit for long periods of time.
- Must be able to work in a confined space with low lighting.
- Must be able to lift and/or carry up to 30lbs.
- Must have excellent vision and hearing.
- Must be able to grasp, handle, and reach with hands and fingers.
- Stand and walk 30% of the time.
Nice To Haves
- A high school diploma or GED equivalent is preferred.
- Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Responsibilities
- Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
- Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
- Operate monitor room equipment.
- Complete proper reports and documentation as needed.
- Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
- Assist in scheduling and training of staff.
- Thorough working knowledge of all Table Games.
- Thorough working knowledge of all gaming and non-gaming departments.
- Report all violations and suspicious activity to management.
- Review surveillance department actions, personnel and processes with Surveillance Management.
- Meet with departmental management and leaders as necessary.
- Other duties as assigned.
Benefits
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
