Surveillance Officer

Fortiss LLC / Parkwest CasinosLivermore, CA
9dOnsite

About The Position

Are you dedicated to providing a safe work environment? Then check this out!Parkwest Casinos is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casinos is looking to hire a Surveillance Officer. Our Surveillance Officers are responsible for providing a safe environment by ensuring the security of the casino, employees, and the guests. A successful Surveillance Officer will possess keen observation skills and understand the basic card room games while demonstrating a high level of customer service to various personality types from multiple cultures.

Requirements

  • High School diploma or general education degree (GED) required.
  • Minimum of 1 year experience in surveillance, security or police arena required.
  • Ability to maintain alert attention to detail throughout the course of a shift.
  • Ability to perform basic PC troubleshooting.
  • Must be computer literate.
  • Must have excellent oral and written communications skills.
  • Must be able to pass a mandatory drug test and criminal background check.
  • Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.
  • Must be able to perform all essential duties with or without accommodation.

Nice To Haves

  • Familiarity with video surveillance equipment preferred.
  • Familiarity with games under surveillance preferred.

Responsibilities

  • Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with Parkwest Casino Policies and Procedures.
  • Responds to radio and phone calls and accurately records data in the report writing system while maintaining surveillance of casino operations by utilizing surveillance equipment/software.
  • Report and log all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
  • Maintain the confidentiality of all privileged and sensitive information.
  • Operates facility surveillance systems in accordance with the standards set forth in Parkwest Casino Policies and Procedures and State Bureau Gaming Control.
  • Operates surveillance equipment such as CCTV (Close Circuit Television), PC Workstations, DVR, NVR, printers, switches and other computerized equipment.
  • Operates surveillance software applications including but not limited to Micro Soft Excel, Micro Soft Word and i-View systems.
  • Maintains security of the surveillance room and equipment by understanding policies and procedures of who may access the surveillance room and/or surveillance equipment.
  • Responsible for maintenance of surveillance records and documents.
  • Maintains the following logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log and daily activity log.
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