Surveillance Officer

Fortiss LLC / Parkwest Casinos•Livermore, CA

9d•Onsite

About The Position

Are you dedicated to providing a safe work environment? Then check this out!Parkwest Casinos is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casinos is looking to hire a Surveillance Officer. Our Surveillance Officers are responsible for providing a safe environment by ensuring the security of the casino, employees, and the guests. A successful Surveillance Officer will possess keen observation skills and understand the basic card room games while demonstrating a high level of customer service to various personality types from multiple cultures.

Requirements

High School diploma or general education degree (GED) required.
Minimum of 1 year experience in surveillance, security or police arena required.
Ability to maintain alert attention to detail throughout the course of a shift.
Ability to perform basic PC troubleshooting.
Must be computer literate.
Must have excellent oral and written communications skills.
Must be able to pass a mandatory drug test and criminal background check.
Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.
Must be able to perform all essential duties with or without accommodation.

Nice To Haves

Familiarity with video surveillance equipment preferred.
Familiarity with games under surveillance preferred.

Responsibilities

Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with Parkwest Casino Policies and Procedures.
Responds to radio and phone calls and accurately records data in the report writing system while maintaining surveillance of casino operations by utilizing surveillance equipment/software.
Report and log all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
Maintain the confidentiality of all privileged and sensitive information.
Operates facility surveillance systems in accordance with the standards set forth in Parkwest Casino Policies and Procedures and State Bureau Gaming Control.
Operates surveillance equipment such as CCTV (Close Circuit Television), PC Workstations, DVR, NVR, printers, switches and other computerized equipment.
Operates surveillance software applications including but not limited to Micro Soft Excel, Micro Soft Word and i-View systems.
Maintains security of the surveillance room and equipment by understanding policies and procedures of who may access the surveillance room and/or surveillance equipment.
Responsible for maintenance of surveillance records and documents.
Maintains the following logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log and daily activity log.