Juvenile Surveillance Officer

J.B. Hunt Transport Services, Inc.

8d • $26 - $36

About The Position

The Surveillance Officer interacts with moderate and high-risk youth and families on a daily basis, provides surveillance and performs field contacts, use cognitive behavioral interventions. Responds to e-mails and telephone calls daily, completes assessments as assigned and helps with the development of case plans goals: addresses regress and progress toward case plan goals and conditions of probation. Assists with transition planning when juveniles exit detention or residential placement. Documents contacts with the juvenile, their family or multi-disciplinary team members. Completes all required training on a yearly basis and complies with all safety requirements. This position may be assigned to a Domestic Violence Alternative program assigned to the Community Supervision Bureau located inside the Juvenile Detention Center OR to a position that supports Standard or Intensive Probation within the community. This position can be assigned to work evenings, overnights, and weekend shifts as needed.

Requirements

• High School diploma or GED
• Two (2) years of case management experience, probation experience, court experience, direct work with justice-involved individuals, direct work with substance-dependent populations, direct work in a behavioral health setting, or public safety experience. We define public safety experience as: military experience, law enforcement officer, corrections officer, EMT, firefighter, or security positions for a Federal, State, County, or local government.
• OR Combined Education and Experience: An equivalent combination of post-secondary education or job-related experience may substitute on a year-for-year basis. Associate degree or the completion of sixty (60) credit hours from an academically accredited college or university accredited through the Council for Higher Education (CHEA) or the U.S. Department of Education (USDE).
• Twenty-one (21) years of age by time of hire
• Must be a US Citizen or Legal Resident of the United States of America
• Must successfully complete a pre-employment polygraph and psychological examination
• Must possess or have the ability to obtain by the time of hire, a valid Arizona driver license
• Completion of the 40-hour Defensive Tactics Training Academy (as described in working conditions) no more than 120 days from the date of employment
• Submission to a medical examination required by Correctional Officer Retirement Plan
• Successfully complete eight (8) hours of defensive tactics refresher training on an annual basis and maintain certificate of successful completion of defensive tactics training

Nice To Haves

• Experience with the principles and practices of social and correctional casework, interviewing and counseling
• Experience in the criminal justice system and community resources
• Experience with principles of human behavior and evidence-based practices in community corrections
• Experience with Diversion, Standard and Juvenile and/or Adult Probation and community supervision
• Experience with the principles and practices of caseload management
• Knowledge of: Effective time management and organization techniques
• Skill in: Self-control, patience, initiative, courtesy, tact and diplomacy
• Interviewing, motivating, and interpersonal relationships
• Critical analysis of individuals and situations in order to problem solve and make sound decisions
• Effective oral and written communication in English with individuals of varying educational levels
• Ability to: Operate a variety of equipment necessary to perform job duties such as motor vehicles, computers, telephones, radios, handcuffs, body armor and other equipment depending on case assignments
• Maintain effective relationships with diverse populations
• Demonstrate professional behavior and ethical standards of conduct
• Apply principles and methods of correctional casework
• Plan and manage multiple assignments efficiently and effectively

Responsibilities

• Coaches' probationers on cognitive-behavioral and problem-solving skills for the purposes of upholding compliance with conditions of probation, while simultaneously working to reduce future criminal behavior
• Conducts accurate assessments to identify risk and needs and develops/implements individualized case plans focusing on risk reduction
• Conducts meaningful contacts, including directing and counseling the probationer and conducting field contacts (home, school, work, treatment facilities, community restitution or detention) and office visits, as a member of a team, to employ appropriate risk-reduction strategies based on assessment results
• Obtains, assembles, secures, keeps and files a complete identification record concerning the probationer, including contact notes regarding compliance with conditions of probation and case plan to prepare written reports for the probation officer
• Builds relationships to encourage compliance with the case plan, including conditions of probation, through frequent telephone contacts and work site contacts to include day, evening, and weekend home contacts
• Works with probationers by using targeted interventions in order to help build skills in areas connected to criminogenic risk.
• Directs and/or refers probationers to community resources, treatments or other interventions based on assessments, behaviors and conditions of probation
• Participates in case review conferences with probation officers to determine if change in level of supervision is warranted
• Performs searches, breathalyzers/urinalysis collection, and makes a documented effort to locate absconders
• Appears and testifies in court
• In confrontational situations with probationers or others, appropriately and effectively responds and uses defensive tactics and techniques, as learned at the Defensive Tactics Safety Training Academy, when necessary
• Collaborates, cooperates, and maintains contact with stakeholders, including social and law enforcement agencies, to further rehabilitative and/or public safety goals

Benefits

• We offer generous paid time off, paid sick leave, and 10 paid holidays!
• We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
• Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
• Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees