Surveillance Lead Officer

Harrah's Northern California • Ione, CA

7h

About The Position

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests. Assists the Surveillance Shift Supervisor in their duties as assigned.

Requirements

• Required minimum 2-years’ casino surveillance experience or a combination of casino surveillance, law enforcement or loss prevention/security experience.
• Required thorough working knowledge of all casino operations.
• Must be at least 21 years of age.
• Must possess excellent customer service, communication, and organizational and writing skills.
• Must have a working knowledge of compact and tribal gaming regulations.
• Must have basic computer operational skills.
• Must be able to formulate effective, understandable and well written reports.
• Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Harrah’s Northern California.
• Must be able to sit or stand for long hours observing numerous CCTV screens in a small room or area.
• Must be able to work and maneuver in close quarters.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and also remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must be able to change shifts on short notice.
• Must be able to work in a low light environment.
• Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.

Nice To Haves

• Preferred previous supervisory experience.

Responsibilities

• Assists the Surveillance Shift Supervisor in the supervision and direction of Surveillance Officers in performing their duties and procedures of the company.
• Assists supervisor in preparation of schedules and daily paperwork.
• Provides supervision and leadership in the supervisor’s absence.
• Perform all duties of a Surveillance Officer when necessary.
• Operates all surveillance equipment including, but not limited to, monitors, switchers, computers, controllers and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
• Ability to read, write, speak and understand English.
• Perform other duties as assigned traditionally performed by a Surveillance Lead Officer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees