Surgical Services Scheduler - Urology

Hartford HealthCareNorwich, CT
1d

About The Position

Responsible for scheduling hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements, ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed, and clearly communicated pre- and post-surgery instructions to patients. Ensures reconciliation of all dropped charges to ensure they match authorized procedures and escalate to appropriate parties, if necessary. Responsible for maintaining and managing resources, including insurance portal access, and provides consistent documentation in EPIC to support the obtained insurance authorization. Communicates changes in payer and or federal regulatory guidelines to their manager, pharmacy staff, providers and other clinical departments, as applicable.

Requirements

  • Three years of experience in a healthcare setting required.
  • Knowledge of medical and insurance terminology, CPT and ICD-10 coding
  • Computer skills; experience with practice management software preferred
  • Exceptional organization skills and attention to detail

Nice To Haves

  • Ability to communicate in other languages is highly desirable

Responsibilities

  • Scheduling hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements
  • Ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed
  • Clearly communicated pre- and post-surgery instructions to patients
  • Ensures reconciliation of all dropped charges to ensure they match authorized procedures and escalate to appropriate parties, if necessary
  • Maintaining and managing resources, including insurance portal access
  • Provides consistent documentation in EPIC to support the obtained insurance authorization
  • Communicates changes in payer and or federal regulatory guidelines to their manager, pharmacy staff, providers and other clinical departments, as applicable.

Benefits

  • Career growth and movement opportunities within our network
  • On-going education and training
  • Robust Benefits Package
  • Generous PTO to promote work/life balance
  • Special Interest Groups
  • Referral Bonus Program (top leader number of employee referrals in the industry)
  • Wellness Programs
  • Employee Discount Programs
  • Supportive culture
  • Awards & Recognition
  • Flexible Scheduling
  • Rewarding Compensation
  • 401K with company match
  • Clinical specialty opportunities
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