Surgical Services Scheduler - Urology

Hartford HealthCare • Farmington, CT

1d

About The Position

Responsible for scheduling hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements, ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed, and clearly communicated pre- and post-surgery instructions to patients. Ensures reconciliation of all dropped charges to ensure they match authorized procedures and escalate to appropriate parties, if necessary. Responsible for maintaining and managing resources, including insurance portal access, and provides consistent documentation in EPIC to support the obtained insurance authorization. Communicates changes in payer and or federal regulatory guidelines to their manager, pharmacy staff, providers and other clinical departments, as applicable. Travel to regional offices required, as needed.

Requirements

• Three years of experience in a healthcare setting required.
• Knowledge of medical and insurance terminology, CPT and ICD-10 coding
• Computer skills; experience with practice management software preferred
• Exceptional organization skills and attention to detail

Nice To Haves

• Ability to communicate in other languages is highly desirable

Responsibilities

• scheduling hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements
• ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed
• clearly communicated pre- and post-surgery instructions to patients
• ensures reconciliation of all dropped charges to ensure they match authorized procedures and escalate to appropriate parties, if necessary
• maintaining and managing resources, including insurance portal access
• provides consistent documentation in EPIC to support the obtained insurance authorization
• communicates changes in payer and or federal regulatory guidelines to their manager, pharmacy staff, providers and other clinical departments, as applicable
• Travel to regional offices required, as needed

Benefits

• Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40%25 tuition discounts with partnering institutions for colleague AND dependents
• Medical, dental and vision coverage options
• Generous PTO to promote work/life balance
• Employee assistance and wellness programs including a strong focus on promoting mental health
• Collaborative and supportive environment with state of the art equipment
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed