Surgical Scheduling Coordinator

New York Oncology Hematology•Albany, NY

1d•$22 - $26

About The Position

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $22-$26 SCOPE Responsible for scheduling of ambulatory OR surgery/procedures cases on a daily basis. Provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care. ESSENTIAL FUNCTIONS Responsible for the coordination of all OR surgeries and procedures. Monitors front office workflow and make adjustment to ensure optimum delivery of service. Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures. Responsible for obtaining patient medical clearance. Resolve patient issues or answer questions regarding policies and procedures. Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date. Schedules post-op follow up visits with providers. Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc. Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit. Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries. Recording of hospital reservation and pre-admit data into system. Perform other duties and responsibilities as assigned. Qualifications Associate degree preferred Certificate in Medical Technology preferred Certificate in ICD-10 preferred Certificate in CPT coding preferred 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching required. Adequate finger dexterity and feeling to perform keyboarding and substantial Build a Career That Makes a Difference At New York Oncology Hematology (NYOH), we’re more than just the Capital Region’s leader in cancer care and blood disorders—we’re a team of passionate professionals united by a shared mission: to provide compassionate, cutting-edge care to thousands of patients each year. With six state-of-the-art cancer centers across Albany, Amsterdam, Clifton Park, Hudson, and Troy—and a dedicated women’s imaging center, Akira Medical Imaging + Wellness—we bring advanced treatment close to home. Our team includes 35 board-certified physicians and more than 300 cancer care specialists, all working together across medical oncology, radiation oncology, hematology and gynecologic oncology and surgery. At NYOH, we are committed to delivering excellent health care to help our patients continue to tell their story. If you’re looking for more than just a job—if you want a career with purpose—join us and be part of a community that’s changing lives and shaping the future of cancer care.

Requirements

3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment

Nice To Haves

Associate degree preferred
Certificate in Medical Technology preferred
Certificate in ICD-10 preferred
Certificate in CPT coding preferred

Responsibilities

Responsible for scheduling of ambulatory OR surgery/procedures cases on a daily basis.
Provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls.
Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing.
Actively participate in process improvement initiative to ensure the coordination of care.
Responsible for the coordination of all OR surgeries and procedures.
Monitors front office workflow and make adjustment to ensure optimum delivery of service.
Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
Responsible for obtaining patient medical clearance.
Resolve patient issues or answer questions regarding policies and procedures.
Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
Schedules post-op follow up visits with providers.
Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
Recording of hospital reservation and pre-admit data into system.
Perform other duties and responsibilities as assigned.