Surgical Scheduler | Part-Time

Wills Eye Hospital • Philadelphia, PA

1d • Onsite

About The Position

Wills Eye Hospital is hiring a Surgical Scheduler in Philadelphia, PA . In this role, you’ll support various administrative functions for the surgical scheduling team . This is a Part-Time 24 hours per week (M, W, F — 8:00am - 4:30pm or 8:30am - 5:00pm) opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks. Why Join Wills Eye At Wills Eye Hospital, you’ll be part of a nationally recognized leader in ophthalmology and vision care. We are known for clinical excellence, innovation, and patient-centered care. We offer: Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance , paid time off, and employer assistance programs (EAPs) Opportunities for training, certification, and career growth A collaborative, mission-driven clinical environment Access to advanced technology and specialized care teams In this role, y ou’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience . You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.

Requirements

• High School Diploma or equivalent
• Knowledge of medical records administration
• Excellent customer service skills and strong attention to detail
• Strong ability to communicate effectively with staff, physicians, patients, and their families

Nice To Haves

• 1-3 years of previous surgical scheduling experience
• 1-3 years of related healthcare, registration, physicians, patients, and their families

Responsibilities

• Gathers and reviews all relevant demographic information and insurance documentation to ensure correct reimbursement is obtained for rendered services/procedures
• Confirms accuracy of all patient demographics prior to surgery
• Verifies active insurance coverage and processes prior authorizations for surgical procedures at least 2 weeks prior to surgery date
• Works with department BOS (Business Office Specialist) to ensure all self-pay/specialty lens and out of pocket expenses are collected at least 2 weeks prior to surgery date
• Alerts management of any issues with prior authorization or prepayments
• Alerts management of any no show fees to be collected prior to rescheduling surgery
• Responds to phone calls from patients, physicians, medical staff and coworkers to determine the urgency of the situation and then suggests appropriate handling based on work flow

Benefits

• Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance
• paid time off
• employer assistance programs (EAPs)
• Opportunities for training, certification, and career growth
• A collaborative, mission-driven clinical environment
• Access to advanced technology and specialized care teams

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees