Surgical Coordinator & Front Desk Rep
About The Position
Join Our Surgical Team as a Key Surgical Coordinator & Front Desk Representative! Our established multi-specialty Ophthalmology group is seeking a highly organized and patient-focused Surgical Coordinator to manage our surgical bookings and schedules. If you excel in a fast-paced environment and are passionate about ensuring seamless patient experiences, we want you on our team! Your Impact: Expert surgical scheduling and front desk: Greet patients and obtain required co-pays and insurance information. Coordinate and schedule surgical procedures with precision and efficiency. Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed. Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process. Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy. Accurate documentation: Obtain and maintain accurate patient information and surgical records. Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation. Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality. Administrative support: Contribute to clinic efficiency through assigned administrative tasks.
Requirements
- Proven experience in a healthcare setting, ideally surgical scheduling or coordination.
- Proven experience in a patient facing front desk
- Strong understanding of medical terminology and surgical procedures.
- Exceptional communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in computer systems and electronic medical records.
- Ability to remain calm and professional under pressure.
- Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.
- High school diploma or equivalent required.
Nice To Haves
- Familiarity with insurance verification processes.
Responsibilities
- Expert surgical scheduling and front desk: Greet patients and obtain required co-pays and insurance information.
- Coordinate and schedule surgical procedures with precision and efficiency.
- Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
- Provide compassionate support and guidance to patients throughout the surgical process.
- Manage surgical scheduling inquiries with professionalism and accuracy.
- Obtain and maintain accurate patient information and surgical records.
- Work seamlessly with the surgical team to ensure optimal resource allocation.
- Adhere to HIPAA regulations and maintain patient confidentiality.
- Contribute to clinic efficiency through assigned administrative tasks.
Benefits
- Competitive 401(k) with matching.
- Comprehensive health, dental, and vision insurance.
- Disability and life insurance.
- Flexible spending account.
- Generous paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
