Front Desk Coordinator

Sandstone Health•The Woodlands, TX

5d•$15 - $17•Onsite

About The Position

If you are looking for an opportunity to make a difference in the healthcare system, be part of a team, and grow with us, Sandstone Center for Neurofeedback invites you to apply for this position. As one of the largest and most sophisticated patient-centered offices in our area, we pride ourselves in the quality of our doctors and staff, state-of-the-art equipment and technology, and expert care and support services we provide. We are seeking a Front Desk Coordinator to join our team and be a part of something special, something bigger than your individual efforts. As a Front Desk Coordinator, you will be responsible for managing the general office flow, scheduling appointments, and guiding patients to receive the best care possible. This is an hourly, non-exempt position with competitive pay based in The Woodlands, TX.

Requirements

High school diploma or equivalent (GED)
Minimum 2 years of experience in a medical office Front Desk preferred
Superb verbal and written communication skills to share updates with patients and other medical staff
Computer skills and proficiency in Microsoft Office
Strong analytical thinking and the ability to handle multiple tasks concurrently
Excellent customer service skills to provide ongoing support for patients and their families
Strong organization and multitasking abilities
Ability to handle phone line, email inquiries, and scheduling requests simultaneously

Nice To Haves

Knowledge of medical terminology and procedures preferred
Bi-lingual advantageous but not required
Non-smoking and health-conscious individuals preferred

Responsibilities

Consult and collaborate with healthcare professionals to arrange patient appointments and treatment plans
Check in with patients regularly and monitor their progress
Treat patients and staff with empathy and respect while conducting oneself in a professional manner
Greet patients and visitors with a warm and welcoming smile
Answer and place calls to patients and direct calls as necessary
Schedule appointments and manage patient medical records
Conduct monetary transactions and manage patient billing inquiries
Provide administrative support to the team and manage general office flow
Check inventory and order and stock supplies
Track patient metrics across various spreadsheets
Coordinate repairs and maintenance with various vendors
Manage equipment rentals including troubleshooting and cleaning devices