Surgery Scheduler

Tri-City Medical Center•Oceanside, CA

About The Position

Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status. Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs. Position Summary : The Surgery Scheduler is responsible for coordinating and scheduling surgical cases for physicians within the practice. The person in this position works with practice patients, clinical teams and business offices on accurately and completely preparing the patient for surgeries. The Surgery Scheduler schedules patients for surgery, pre-op, and reviews meds and health history as needed.

Requirements

Prefer one year of prior surgery scheduling experience in a health care facility setting.
Knowledge of Practice management and word processing software.
Knowledge of medical terminology.
High school diploma or GED, required.
Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.
To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)

Nice To Haves

Knowledge of surgical procedures desirable.
Bachelor’s degree in Health Care Administration, Business, Medical Assisting or equivalent experience, preferred.

Responsibilities

Maintains a safe, clean working environment, including unit based safety and infection control requirements.
Schedules patients for surgery and completes facility paperwork
Arranges needed special equipment and arranges for assist when needed
Performs surgery preauthorization
Contacts patient direction directly with preferred date/confirms with selected
Schedules patients for follow-up appointments and tests
Performs other duties as assigned
Uses a friendly voice, speaks clearly and understandably
Provides information needed for surgery date and facility
Strives for maximum patient satisfaction and mentioning on Patient Satisfaction Report
Uses effective communication techniques to engage the patient.
Ensures that patient confidentiality is always protected, both audible and visible.
HIPAA Notice of Privacy Practices is on display and given to all new patients and then every three years
Ensure compliance with all medical practice regulations, such as, but not limited to HIPAA and OSHA