Surgery Scheduler

Proliance Surgeons•Issaquah, WA

About The Position

At Proliance Surgeons, Bellingham Surgery Center and Surgery Center at Valley our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered. We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are! Position Summary The role of the Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved. Schedule: Monday - Friday: 7:30am-4:00pm or 8:00am-4:30pm

Requirements

High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
BA or BS is preferred but experience is considered in lieu of formal degree
1-2 years of experience in a medical office preferred
High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
BA or BS is preferred but experience is considered in lieu of formal degree
1-2 years of experience in a medical office preferred

Responsibilities

Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data
Assist with facilitation and scheduling of outside referrals, tests, and/or consultations
Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems
Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient
Assure appropriate coordination with other medical professionals involved and the related surgical center/location’s departments, when special surgical needs occur.
Schedule any diagnostic testing required and the related follow-up
Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process.
Inform the patient and any relevant third party through instructions about “things to do” before and after surgery
Set post-surgical appointments with physicians and perform all related tests and tasks
Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders
Research and resolve discrepancies in a timely manner.
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook