Surgery/Procedure Scheduler

DeKalb Health • Fort Wayne, IN

25d

About The Position

Under the direction of the Manager, functions as a surgery and/or procedure scheduler and is responsible for answering multiple phone lines to schedule and coordinate times for patients for ancillary testing ordered by physicians at multiple locations. Conducts professional patient interviews, obtaining demographic and biographical information. Processes registrations and scheduling in an efficient, accurate and timely manner. Schedules and coordinates dates, times, and types of hospital procedures as well as preparation of admission packets for each patient. Coordinates all supplies and equipment necessary for surgery/procedure. Requests and identifies all necessary records so that the records are available to the physician for the stated diagnosis as well as assuring that the patient is scheduled with the appropriate physician for this diagnosis. Is responsible for the delivery of quality performance and service excellence; and adheres to the PH Standards of Behavior.

Requirements

• Must be a high school graduate or the equivalent with GED.
• Must have completed basic Medical Terminology.
• Minimum 2 years experience in hospital or medical office.
• Windows based PC skills required.
• Must be able to demonstrate basic knowledge and use of Internet and Microsoft Office.
• Must have excellent verbal and written communication skills.
• Must demonstrate professional telephone etiquette and a working knowledge of general computer skills and applications.
• Must demonstrate ability to multi-task and work independently using critical thinking skills.

Nice To Haves

• Surgical Technologist experience preferred.

Responsibilities

• Answering multiple phone lines to schedule and coordinate times for patients for ancillary testing ordered by physicians at multiple locations.
• Conducting professional patient interviews, obtaining demographic and biographical information.
• Processing registrations and scheduling in an efficient, accurate and timely manner.
• Scheduling and coordinating dates, times, and types of hospital procedures as well as preparation of admission packets for each patient.
• Coordinating all supplies and equipment necessary for surgery/procedure.
• Requesting and identifying all necessary records so that the records are available to the physician for the stated diagnosis as well as assuring that the patient is scheduled with the appropriate physician for this diagnosis.
• Responsible for the delivery of quality performance and service excellence; and adheres to the PH Standards of Behavior.

Benefits

• Health benefits
• paid time off
• employee assistance
• community vendor discounts
• payroll deduction options
• Sign-on bonus: For certified and uncertified Medical Assistants, LPN's, and RN's hired in part-time and full-time positions.
• Clinical Orientation
• tuition assistance
• certification reimbursement
• Parkview's Medical Assistant Advancement Pathway (MAAP)
• World-class teamwork
• Personalized health journeys for co-workers and family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED