Surety Bond Senior Account Manager

Acrisure•Fort Worth, TX

2d•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: This role supports clients by identifying and fulfilling their surety bond needs. The position works directly with clients, Client Advisors, and Surety Company representatives to execute all types of surety bonds.

Requirements

Strong attention to detail with excellent proofreading skills
Ability to work independently while collaborating with team members
Effective written and verbal communication skills, including active listening and problem‑solving
Strong time management, organization, and prioritization abilities
Ability to multitask and handle sensitive/confidential information with discretion
Professional demeanor with a positive, service‑oriented attitude
Ability to read, interpret, and apply insurance policies, contracts, and agency procedures
Ability to prepare routine reports and professional correspondence
Proficient in Microsoft Outlook, Word, and Excel
Sound judgment, integrity, and ability to act with tact and fairness
Ability to adapt to shifting priorities and deadlines
Reliable, self‑motivated, and able to perform well under pressure
High school diploma or equivalent required; some college preferred
5+ years of prior experience in surety bonds required
Texas Property & Casualty insurance license required
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Prior experience in bookkeeping, accounting, banking, or insurance preferred

Responsibilities

Maintain and update client financial and bond files
Review contracts and bond forms, extracting relevant information
Ensure accuracy of bid and final bond requests
Prepare and issue bid and final bonds
Provide timely status updates to clients
Process final close‑outs and premium audits
Handle billing and accounts receivable follow‑ups
Act as liaison between clients, internal teams, and surety companies
Maintain strong relationships with surety partners
Prepare routine and follow‑up correspondence (paper and electronic)
File, draft, and send correspondence and documentation
Prepare overnight packages, receipts, and mailings
Assist Client Advisors and other team members as needed
Provide general administrative support as assigned

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

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