Supv Accounts Payable

Brown University Health•Providence, RI

49d•$69,733 - $115,039•Onsite

About The Position

Under the supervision of BH Finance and Supply Chain Leadership, the Supervisor, Supply Chain Supplier Accounts is responsible for supervising and coordinating pay operations for the system, continually driving to improved quality and greater efficiency. Operational standards must provide a high-level of customer service and operational support to the caregivers and departments Supply Chain supports across BH facilities. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

Requirements

Bachelor Degree in Business or Health Administration, Legal, Finance, Clinical, Supply Chain or equivalent combination of education, training, and experience Five years of related experience, preferably in a healthcare setting
Payment technology, ERP systems, Microsoft Office products
Communication skills (verbal, written, visual)
Proven experience leading teams
Critical thinking, adaptability, and problem-solving
The ability to exercise considerable independent judgment in the performance of supervisory duties.
An elevated level of people skills to effectively represent BH and Supply Chain in interaction with all levels of personnel within and outside the organization.

Responsibilities

Orients, trains, assigns work, maintains work schedules, and evaluates performance of subordinate staff in keeping with established policies, procedures, and standards of practice in their respective areas of responsibility. Participates in the development and implementation of policies, procedures, and process improvements for their assigned Supply Chain area.
Identifies and develops operational improvement opportunities to present to Supply Chain leadership and key stakeholders.
Necessary skills include systems thinking, project management, excellent communication, adaptability to a diverse portfolio of work, attention to detail, and knowledge of commonly used Microsoft Office functions. Utilizes a collaborative team-centered approach to forming and maintaining positive working relationships. Participates and may lead in development and continuous improvement of Supply Chain processes.
Leads the team to review, redesign & implement process improvements to optimize efficiency of the Supplier Account function while exceeding customer expectations.
Coordinates the flow of work through an assigned area of responsibility.
Assists employees with work-related problems and resolves as they occur, such as authorizing priority or urgent payment requests, and rearranging priorities of work to accommodate needs.
Monitors and evaluates the work processed by Supplier Account employees and ensures that established standards of accuracy are maintained.
Create metrics and tracking tools to measure improvements in day-to-day operations and in the quality of the services to our internal customers. Develop, monitor, and communicate department operational metrics and improvements.
Responsible for proper training of new/existing employees
In addition to the above supervisory responsibilites, regularly assists in performing a variety of duties within the department, such as customer service inquiries, match exception resolution, payment updates/maintenance, and compiling reports.
Performs other duties and responsibilities as required including duties of subordinates to assist with workload.