elevate-posted 2 days ago
$30,000 - $42,000/Yr
Full-time • Entry Level
Richland, WA

If you have a knack for problem solving and innovation then elevate might be for you. Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service. Job functions are focused on the workstation, basic server, and printing level of network installation and troubleshooting. Must have advanced working knowledge of personal computers and basic networking essentials to include past and present software packages. Prior experience and college degree preferred. Must have or obtain Microsoft Windows 7 within 90 days after start of employment, Office 365, and Cisco Routing & Switching Tech Certification within the first year. After hours and on-call work required. Starting salary range is $30K-$42K (based on experience) Benefits include: Health Insurance Paid vacation Paid holidays Training and certifications

  • server and network support
  • phone technical support at all levels
  • workstation level of network installation and troubleshooting
  • basic server level of network installation and troubleshooting
  • printing level of network installation and troubleshooting
  • advanced working knowledge of personal computers
  • basic networking essentials to include past and present software packages
  • Must have or obtain Microsoft Windows 7 within 90 days after start of employment
  • Must have or obtain Office 365 certification within the first year
  • Must have or obtain Cisco Routing & Switching Tech Certification within the first year
  • After hours and on-call work required
  • Prior experience
  • college degree
  • Health Insurance
  • Paid vacation
  • Paid holidays
  • Training and certifications
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