Support Specialist II - Jail Services Department

Clark County, Washington•Newport City, VT

29d•$25 - $32

About The Position

Join Our Team and Make a Vital Contribution to Our Community! Are you seeking a meaningful career where your skills directly support the safety and operational efficiency of your community's justice system? Clark County Jail Services is dedicated to protecting our community from the inside out. As a Support Specialist II, you will be an essential member of our team, playing a crucial role in providing comprehensive administrative support and ensuring the smooth operation of our department. This is more than just a job; it's an opportunity to be part of a critical public service, uphold high standards, and embark on a fulfilling career path. Why Choose a Career with Clark County Jail Services as a Support Specialist II? Make a Difference: Your administrative expertise will directly contribute to the effectiveness of the Jail Services Department, supporting those who maintain safety and security. Essential Role: Be part of an essential service that underpins the justice system. As a Support Specialist II, you are integral to our operations, providing vital support by processing, entering, and maintaining critical data and information for our staff, stakeholders, and the community. Career Growth: Benefit from a career path with opportunities to expand your skills and potentially advance within the Clark County system. Comprehensive Benefits: Enjoy a competitive salary and benefits package, including medical, vision, and dental insurance, paid leave, and a retirement savings plan. (Refer to the Clark County employee benefits information for full details.) Stable & Supportive Environment: We are committed to the professional development of our staff and fostering a work environment that is ethical, respectful, and inclusive. Mission Statement The Clark County Jail Services Department is dedicated to protecting the community from the inside out. We accomplish this mission by providing a safe, secure, and humane environment for inmates while upholding the highest standards of public safety. We are committed to the professional development of our staff and fostering a work environment that is ethical, respectful, and inclusive. This position is represented by the Support Guild. Reviews of applications will take place monthly until positions are filled.

Requirements

High school diploma or GED
A minimum of two (2) years of related experience providing the required knowledge and skills for this role.
OR Substituting, on a month-for-month basis, successful completion of post-secondary education or training in office principles and practices for the minimum experience (45 credit hours for each year)
OR Any combination of education, training and experience that would demonstrate the ability to perform the work of the class.
Proven experience working effectively in a fast-paced, sometimes hectic, work atmosphere with rapidly changing priorities.
Strong detail orientation and the ability to multitask efficiently.
Experience with data entry in a computerized system.
The ability to work all shifts (including days, weekends, swing, and graveyard) as operational needs dictate.
Strong oral/written communication and interpersonal skills.
The ability to establish and maintain effective working relationships in a high-stress environment.
Proficiency in using de-escalation tactics or other communication techniques to manage interactions with upset citizens or visitors.
Excellent problem-solving abilities.
A history of exceptional and reliable attendance.
Communication: Strong and clear communication skills to effectively interact with individuals from diverse backgrounds, staff, and the public, providing clear and concise information.
Problem-solving and Decision-Making: The ability to analyze situations, identify issues, and find appropriate solutions in a timely manner.
Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Technical Proficiency: Competence in using office software, databases, and standard office equipment.
Personal Attributes: Ethical Conduct & Accountability: Adherence to high moral and ethical standards, taking ownership of actions and outcomes.
Resilience and Composure: Ability to maintain composure in potentially high-pressure situations and adapt to changing priorities.
Cultural Awareness & Empathy: Understanding and respecting diverse cultural backgrounds, displaying compassion and understanding in interactions.
Attention to Detail: Meticulous attention to detail to ensure accuracy in data entry, record keeping, and all administrative tasks.
Teamwork & Independence: Ability to work effectively both independently and as a cooperative member of a team.
Ability to: Learn and Interpret Local, state, and federal laws, rules, regulations, and procedures related to inmate booking, arraignment, and fugitive warrants; Washington Revised Statutes and applicable case law concerning sentencing calculations and procedures; Working knowledge of Court processes and procedures; legal terminology; English composition, spelling, punctuation, and grammar; arithmetic; clerical and record-keeping procedures;

Responsibilities

Enters, updates, and/or deletes data on local, state, and national computerized records as appropriate to provide and maintain accurate files, records, booking/arrest/release data, dispositions of court actions
May assist with the coordination of arrangements for prisoner transports into Clark County.
Receives custody reports and supporting documentation either electronically or handwritten from arresting or transporting officers for detainees arrested from the street, courthouse, or outside correctional or detention facility.
Verifies information is correct and complete meeting facility policy and legal standards, and edits information on custody reports as necessary. inputs data into the criminal justice computer system.
Updates booking records to reflect changes in criminal charges, sentence orders, sanctions, and release dates; reviews criminal history, active warrants, no contact provisions, and driving history.
Locates outstanding warrants.
Schedules transfer of adults in custody between facilities; assists officers and outside.
prepares files for release and/or transfer from the facility due to overcrowding, recognizance, pretrial release, bail, court release, electronic home detention, release to treatment, and adults in custody who are at the time served.
Processes bail funds.
Schedules adults in custody for court appearances.
Ensure legal documents are received and accurate in order to detail adults in custody and provide documentation to adults in custody.
In adherence with policies and procedures, and in accordance with statutory guidelines, interprets and inputs judicial orders and sentences into criminal justice computer systems; calculates and reports the length of incarceration, including the application of credit for time served and good time/earned time credit; determines eligibility and applies sentence reductions and additions as appropriate for work time credit, alternative sanction and incarceration programs and returns to custody due to program failures, escapes, and facility transfers.
Processes documents concerning out-of-county and/or out-of-state holds, including waivers and orders of extradition, governor’s warrants, agency detainers, judicial passes from custody, and orders for mental health evaluations and commitments.
Receives coordinates and/or responds to various requests; researches and responds to requests for information regarding adults in custody and jail records; communicates with court and judicial staff regarding ambiguous or contradictory orders for purposes of clarification or amendment.
Prepares and responds to incarceration inquiries such as court dates, bail amounts, and charges from outside agencies, attorneys, media, and the public.
Performs administrative duties related to jail visitation, monitors visitor reception.
Visitation, and security clearance Process Request for information from the Public.
Ability to work mandatory overtime as needed as an essential employee.
Available to work weekends and holidays in non-traditional work hours
Performs related duties as required.