Support Services Supervisor

Labcorp•Birmingham, AL

About The Position

LabCorp is seeking a Logistics Supervisor to join our team in Birmingham, AL Work Schedule: Monday – Friday 8:00am – 5:00pm; coverage on other shifts and weekends as needed Job Responsibilities: Supervise the day to day operations of the logistics team Manage the performance of all couriers using established performance metrics Implement and review courier routes and schedules to increase efficiencies Ensure department is properly staffed with the ability to cover all necessary routes Establish relationships with outside logistics vendors to obtain coverage when needed Generate and review daily/weekly reports and escalate any issues to leadership Ensure entire logistics staff is properly trained and any performance issues are addressed Meet regularly with direct reports to provide coaching and feedback for their development Address and resolve both internal and external client issues Maintain and monitor department spend to ensure proper budget allocation Manage and maintain branch vehicles according to Corporate Fleet standards Engage in continuous process and service level improvements Responsible for administering and managing policies and procedures Perform administrative and clerical duties as needed Minimum Qualifications: High School Diploma or GED or equivalent 3 years or more experience as a driver or courier Preferred Qualifications: Associates degree 5 years or more experience as a medical courier 5 years or more of people leader experience Combination of office and field-based work Ability to travel between Birmingham, Anniston, and Gadsden locations Ability to respond to operational issues in real-time Additional Job Standards: Ability to motivate and develop team members Strong computer skills with proficiency in Microsoft Office Basic understanding of managing costs and an overall budget Strong time management and organizational skills Ability to effectively communicate with various levels within an organization Excellent critical thinking and problem resolution skills Ability to handle the physical demands of the position Comfortable with handling lab specimens when needed Valid Driver’s License and clean driving record Be at least 21 years’ old Do you have a background in Logistics and are seeking a leadership opportunity? Are you detail oriented, process focused and enjoy leading and motivating others? Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.

Requirements

High School Diploma or GED or equivalent
3 years or more experience as a driver or courier
Ability to motivate and develop team members
Strong computer skills with proficiency in Microsoft Office
Basic understanding of managing costs and an overall budget
Strong time management and organizational skills
Ability to effectively communicate with various levels within an organization
Excellent critical thinking and problem resolution skills
Ability to handle the physical demands of the position
Comfortable with handling lab specimens when needed
Valid Driver’s License and clean driving record
Be at least 21 years’ old

Nice To Haves

Associates degree
5 years or more experience as a medical courier
5 years or more of people leader experience
Combination of office and field-based work
Ability to travel between Birmingham, Anniston, and Gadsden locations
Ability to respond to operational issues in real-time

Responsibilities

Supervise the day to day operations of the logistics team
Manage the performance of all couriers using established performance metrics
Implement and review courier routes and schedules to increase efficiencies
Ensure department is properly staffed with the ability to cover all necessary routes
Establish relationships with outside logistics vendors to obtain coverage when needed
Generate and review daily/weekly reports and escalate any issues to leadership
Ensure entire logistics staff is properly trained and any performance issues are addressed
Meet regularly with direct reports to provide coaching and feedback for their development
Address and resolve both internal and external client issues
Maintain and monitor department spend to ensure proper budget allocation
Manage and maintain branch vehicles according to Corporate Fleet standards
Engage in continuous process and service level improvements
Responsible for administering and managing policies and procedures
Perform administrative and clerical duties as needed