Supervisor-Facilities Support Services

Mayo Clinic • Mankato, MN

5d

About The Position

Provides work direction, education, orientation, training, and operational
problem solving within the assigned work unit on a day to day basis. Assist with
developing and maintaining a customer-focused and efficient work unit that
supports mail and material delivery; and telephone operations and other areas as
assigned. Work units could be staffed up to 24-hours a day, seven-days a week at
multiple sites. Communicates department policies and procedures and interprets
departmental and institutional policies to staff. Assists in current technology
that supports the maintenance and growth of progressive and efficiently
organized work units. Must be flexible to respond to changing priorities and
handle changing workflow. Serves as a professional example and team leader to
staff members working all shifts. Responsible for the development and management
of productivity statistics to support staffing and works collaboratively with
supervisor in expense management of work unit. Employs and promotes the use of
quality management tools to ensure continuous improvement of systems, customer
service and operations of work unit.

Responsibilities

• Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis.
• Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned.
• Communicates department policies and procedures and interprets departmental and institutional policies to staff.
• Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units.
• Serves as a professional example and team leader to staff members working all shifts.
• Responsible for the development and management of productivity statistics to support staffing
• Works collaboratively with supervisor in expense management of work unit.
• Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees