Support Services Supervisor

RadNet•Fort Myers, FL

23h•Onsite

About The Position

This role is for an Imaging Center Supervisor within a company focused on Artificial Intelligence, Advanced Technology, and patient care in Radiology. The position involves joining a dedicated team of professionals committed to delivering quality, value, and access in healthcare, aligning all stakeholders to achieve the best clinical outcomes. The company emphasizes dynamic cross-training and advancement opportunities in a team-focused environment.

Requirements

Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
Previous experience at similar volume medical facility a must
Ability to communicate clearly and effectively through verbal and written communication.
Knowledge of state and federal health and safety regulations.
Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.

Nice To Haves

technical experience (imaging) a strong plus.
A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.

Responsibilities

Assist with hiring qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
Direct, mentor, and help oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
Adhere to all OSHA regulations, RadNet practices, and safety protocols
Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business unit goals.
Advocate change to maximize effectiveness and efficiency.
Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.