Support Services Supervisor- Accessioning

Labcorp•Houston, TX

6d•Onsite

About The Position

Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor in our accessioning department to join our team in Houston, Texas . In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Schedule: 2nd/3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here .

Requirements

High school diploma or equivalent.
3 years of relevant experience, preferably in a clinical laboratory setting.
Prior supervisory or leadership experience is preferred
Familiarity with laboratory operations, as well as policies and procedures, is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Strong critical thinking skills with the ability to make decisions in a fast-paced environment

Nice To Haves

Associates or Bachelor's degree is a plus
Prior supervisory or leadership experience is preferred
Familiarity with laboratory operations, as well as policies and procedures, is preferred

Responsibilities

Supervise the day to day operations of the department.
Assist with preparation of laboratory specimens for analysis and testing
Directly supervise, train, and mentor non-technical personnel of the department
Monitor daily workflow in the referral department and schedule adequate coverage
Responsible for ensuring all shifts in the department are properly staffed
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Prepare and maintain Quality Assurance records and documents
Meet regularly with direct reports to provide coaching and feedback for their development
Responsible for administering and managing policies and procedures
Process and maintain payroll and personnel files
Perform administrative duties as needed