Support Services Coordinator

Damar Services • Indianapolis, IN

5d

About The Position

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years! Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served. Here are just a few of the benefits you'll enjoy at Damar: Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy Comprehensive training in verbal intervention and physical management techniques Medical, Dental, and Vision Insurance options Up to $3,000 per year in Tuition Assistance Save for your retirement with our 401(k) Plan Participation Take care of loved ones through our Damar provided Life Insurance and additional voluntary options Short-Term and Long-Term Disability Insurance options Paid Holidays to spend time with loved ones Paid Time Off (PTO) for rest and renewal

Requirements

• Meet one of the following: High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population Associate’s degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population Bachelor’s degree (preferred)
• Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program
• Possess a valid Indiana driver’s license and good driving record
• Successfully complete a pre-employment physical.
• Favorably meet and maintain Damar’s background screening
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal offenses
• Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
• Vision : See in the normal visual range with or without correction.
• Hearing : Hear in the normal audio range with or without correction.

Nice To Haves

• Bachelor’s degree (preferred)

Responsibilities

• Assisting families with selecting an independent contractor to provide services as defined by the NOA.
• Monitoring independent contractor hours to ensure service match the family’s needs and do not exceed the NOA.
• Reviewing contractor invoices and processing for payment.
• Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines.
• Ensuring ISP/BSPs of assigned clients are implemented.
• Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies.
• Monitoring client’s finances and ensuring expenses are paid in a timely manner, if required.
• Conducting bi-weekly assessments to ensure client and family satisfaction.
• Auditing client files on a monthly basis or more frequently as needed.
• Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed.
• Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques.
• Performing other duties as assigned.

Benefits

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees