Patient Services Support Coordinator

KPH Healthcare Services • Syracuse, NY

1d • $17 - $18 • Onsite

About The Position

Overview Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks. Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy .

Requirements

• Minimum: High School Diploma or GED
• Role requires 100% attendance in the physical facility.
• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Nice To Haves

• Preferred: AS Degree or higher in Business Administration or related field
• Preferred: 0-2 years of experience in a similar position

Responsibilities

• Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
• Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
• Responsible for organizing and mailing letters to patients.
• Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
• Responsible for providing support to Call Center Representatives who are not working physically in the facility
• Assist call center operations with miscellaneous reporting tasks
• Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
• Role requires 100% attendance in the physical facility.
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees