Support Service Staff (Federal Way)

Urban League of Metropolitan Seattle•Federal Way, WA

8d•Onsite

About The Position

Safe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, permanent supportive housing, rental assistance, and homeownership programs. ULMS has officially opened our permanent supportive housing facility in Federal Way WA. This site is staffed 24/7 - Day, swing, and graveyard shifts are available. All hires must be available to work at least 2 different shifts and at least 1 weekend day per week. The Support Service Staff position supports residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services

Requirements

2 years of direct experience working with individuals who face challenges and barriers including homelessness
High school diploma or equivalent required
Ability to read and write in standard English
Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
Proficiency in MS Office – Word, Excel, Outlook
Ability to interact with a wide variety of audiences
Ability to work independently with limited supervision
Strong organizational skills and ability to multi-task
Ability to maintain privacy and confidentiality

Nice To Haves

Experience in working with homeless individuals is strongly preferred
Non-profit experience strongly preferred

Responsibilities

maintaining a clean, safe, and organized space
providing and/or assisting residents in accessing support services
assisting residents in community integration
assisting residents in life skill training
assisting residents in housing maintenance
assisting residents in transportation
assisting residents in other needed services

Benefits

Medical - $11,176.08 per year
Dental - $540 per year
Vision - $65.04 per year
Group Life & ADD - $41.70 per year
Employee Assistance Program - ~$57.60 per year
403(b) retirement - $100 per month
Health & Fitness Benefit - $419.88 per year
LinkedIn Learning Account
Professional Development Funds – up to $1500 per year for approved professional development activities
~ 3.5 weeks of PTO accrued annually during first 24 months of employment
8 annual personal holiday/health and wellness days
11 paid holidays
WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid
Workers Compensation Coverage - ~$436.80 - ~$3,993.60 per year (depending on class code)
Taxes – 9.8% of salary