Support Service Staff Lead (Federal Way)
About The Position
ULMS is actively hiring Support Service Staff Lead for our Booker House/Federal Way Permanent Supportive Housing Site. The Support Service Staff Lead supports HTH residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services. As a Lead, this role is also instrumental in the on-boarding and training of new staff and provides backup support to the site manager(s) as needed. This position will operate on the graveyard shift.
Requirements
- 2 years of direct experience working with individuals who face challenges and barriers including homelessness
- High school diploma or equivalent required
- Ability to read and write in standard English
- Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
- Proficiency in MS Office – Word, Excel, Outlook
- Ability to interact with a wide variety of audiences
- Ability to work independently with limited supervision
- Strong organizational skills and ability to multi-task
- Ability to maintain privacy and confidentiality
Nice To Haves
- Experience in working with homeless individuals is strongly preferred
- Non-profit experience strongly preferred
Responsibilities
- providing and/or assisting residents in accessing support services
- community integration
- life skill training
- housing maintenance
- transportation
- on-boarding and training of new staff
- provides backup support to the site manager(s) as needed
Benefits
- Medical - $11,176.08 per year
- Dental - $540 per year
- Vision - $65.04 per year
- Group Life & ADD - $41.70 per year
- Employee Assistance Program - ~$57.60 per year
- 403(b) retirement - $100 per month
- Health & Fitness Benefit - $419.88 per year
- LinkedIn Learning Account
- Professional Development Funds – up to $1500 per year for approved professional development activities
- ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
- 8 annual personal holiday/health and wellness days
- 11 paid holidays
- WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid
- Workers Compensation Coverage - ~$436.80 - ~$3,993.60 per year (depending on class code)
- Taxes – 9.8% of salary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
