Support Service Staff Lead (Federal Way)

Urban LeagueFederal Way, WA
6d$28 - $30

About The Position

ULMS is actively hiring Support Service Staff Lead for our Booker House/Federal Way Permanent Supportive Housing Site. The Support Service Staff Lead supports HTH residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services. As a Lead, this role is also instrumental in the on-boarding and training of new staff and provides backup support to the site manager(s) as needed. This position will operate on the graveyard shift.

Requirements

  • 2 years of direct experience working with individuals who face challenges and barriers including homelessness
  • High school diploma or equivalent required
  • Ability to read and write in standard English
  • Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
  • Proficiency in MS Office – Word, Excel, Outlook
  • Ability to interact with a wide variety of audiences
  • Ability to work independently with limited supervision
  • Strong organizational skills and ability to multi-task
  • Ability to maintain privacy and confidentiality

Nice To Haves

  • Experience in working with homeless individuals is strongly preferred
  • Non-profit experience strongly preferred

Benefits

  • Medical - $11,176.08 per year
  • Dental - $540 per year
  • Vision - $65.04 per year
  • Group Life & ADD - $41.70 per year
  • Employee Assistance Program - ~$57.60 per year
  • 403(b) retirement - $100 per month
  • Health & Fitness Benefit - $419.88 per year
  • LinkedIn Learning Account
  • Professional Development Funds – up to $1500 per year for approved professional development activities
  • Paid Time Off ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
  • 8 annual personal holiday/health and wellness days
  • 11 paid holidays
  • WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid
  • Workers Compensation Coverage - ~$436.80 - ~$3,993.60 per year (depending on class code)
  • Taxes – 9.8% of salary
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