Support Service Coordinator, Day Shift, Cardiac Services
About The Position
Shady Grove Medical Center seeks to hire an experienced Support Service Coordinator who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As a Support Service Coordinator you will: Organize the overall functions of transcriptionist within the department. Utilize proper resources to schedule efficiently which enhances departmental productivity. Maintain professionalism and interpersonal skills Communicate with patients, family members, co-workers and appropriate medical disciplines to streamline department functions for delivery of optimal care. Organize, prioritize, and complete work utilizing proper business vocabulary, punctuations and format. Attend 90% of staff meetings and records the minutes accurately. Answer telephones courteously and in a timely manner. Maintain tactfulness and flexibility during stressful situations. Responsible for Insurance Verification Responsible for patient scheduling Responsible for scheduling patient interpreters Assist clinical staff with scheduling and admin needs, Data entry and administrative and clerical work
Requirements
- High School Diploma or GED
- Must have at least 3 years’ experience in Insurance verification, billing, and scheduling.
Responsibilities
- Organize the overall functions of transcriptionist within the department.
- Utilize proper resources to schedule efficiently which enhances departmental productivity.
- Maintain professionalism and interpersonal skills
- Communicate with patients, family members, co-workers and appropriate medical disciplines to streamline department functions for delivery of optimal care.
- Organize, prioritize, and complete work utilizing proper business vocabulary, punctuations and format.
- Attend 90% of staff meetings and records the minutes accurately.
- Answer telephones courteously and in a timely manner.
- Maintain tactfulness and flexibility during stressful situations.
- Responsible for Insurance Verification
- Responsible for patient scheduling
- Responsible for scheduling patient interpreters
- Assist clinical staff with scheduling and admin needs, Data entry and administrative and clerical work
Benefits
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
