Support Engineer - Dublin, Georgia

Solenis•Dublin, GA

8d•$93,530 - $137,181•Onsite

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. The primary focus is to provide support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with the local site manager and the area sales manager to develop and execute chemical programs. Conducting testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Maintain and monitor inventory levels, order product as needed. A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

Requirements

2-5 years of experience in pulp/paper, textiles, or chemical manufacturing
High level of mechanical aptitude, including expertise with plumbing and pumps
Experience with troubleshooting electrical problems
Documented problem solving capability for complex and non-routine technical problems
Strong relationship building skills
Good communication skills both written and oral with multiple organizational levels
Ability to work with autonomy
Must have a valid Driver’s License and acceptable Motor Vehicle Record
Ability to occasionally lift and carry 50 pounds.
Proficiency in MS Office programs (Word, Excel, PowerPoint)

Responsibilities

Provide support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment.
Collaborate closely with the local site manager and the area sales manager to develop and execute chemical programs.
Conduct testing at the account to verify the safety and efficacy of treatment programs.
Proactively engage in the event of issues at customer sites, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies.
Maintain and monitor inventory levels, order product as needed.
Collaborate with and support process owners in a factory environment to proactively lead and implement continuous improvements.