Support Coordinator - School of Arts and Sciences

Louisiana Community and Technical College System • Lake Charles, LA

5d • $16

About The Position

• Maintain knowledge of the general College
policies and procedures.
• Maintain knowledge of current recruitment and admissions policies and
procedures.
• Provide information to students in a professional and respectful manner
regarding the admissions process and application policies and procedures.
• Promptly, accurately, and professionally respond to student inquiries and
questions to include student advising when necessary.
• Develop and maintain a close working relationship with individuals,
departments, and organizations on campus as well as various constituencies
off-campus, including secondary school officials as it relates to the School of
Arts and Sciences.
• Maintain confidentiality of records and information (FERPA Compliance) for the
School of Arts and Sciences.
• Responsible for maintaining confidential information on all School of Arts and
Sciences students.
• Maintain files accurately, in paper and in software programs (such as Banner
and Microsoft Office programs) for the School of Arts and Sciences.
• Implement’s annual equipment inventory utilizing Program Coordinators to
accomplish in a timely manner.
• Develop and produce type-written letters, memorandums, and other
correspondence for the School of Arts and Sciences.
• Prepare and maintain the School of Arts and Sciences schedules and documents.
• Write and maintain requisitions of all equipment and supplies for the School
of Arts and Sciences.
• Records and transcribes minutes for School Meetings.
• Assists Academic Affairs Assistant in updating the SOWELA telephone directory.
• Responsible for preparing Full time Faculty and Adjunct contracts each
semester and forwarding them to Human Resources in a prompt manner.
• Design and prepare flyers, forms and other materials for the School of Arts
and Sciences use.
• Responsible for maintaining a calendar as directed; screening phone calls;
proofreading, editing and typing the School of Arts and Sciences reports as
needed
• Assists Program Coordinators with class schedule building in the Banner
system.
• Records and tracks all travel within the School of Arts and Sciences to
include input of information received by Faculty utilizing the Chrome River
program.
• Maintains an inventory of equipment and supplies for the School of Arts and
Sciences.
• Performs other duties as assigned by the Dean or his/her designee.

Requirements

• Associate degree from an accredited higher education institution
• Three years of work experience.
• Proficiency in the Microsoft Office Suite
• Proven organizational skills.
• Skills in managing an office environment.
• Proven ability to present a positive image for the college, maintain professional demeanor, provide effective customer service, and make good decisions.
• Ability to communicate clearly and effectively, both orally and written, at all levels.
• Ability to make independent decisions that demonstrate good judgment.

Nice To Haves

• Bachelor’s Degree from an accredited higher education institution.
• 5 years of work experience
• Expertise in Microsoft Office Suite
• Experience working in a higher education environment

Responsibilities

• Maintain knowledge of the general College policies and procedures.
• Maintain knowledge of current recruitment and admissions policies and procedures.
• Provide information to students in a professional and respectful manner regarding the admissions process and application policies and procedures.
• Promptly, accurately, and professionally respond to student inquiries and questions to include student advising when necessary.
• Develop and maintain a close working relationship with individuals, departments, and organizations on campus as well as various constituencies off-campus, including secondary school officials as it relates to the School of Arts and Sciences.
• Maintain confidentiality of records and information (FERPA Compliance) for the School of Arts and Sciences.
• Responsible for maintaining confidential information on all School of Arts and Sciences students.
• Maintain files accurately, in paper and in software programs (such as Banner and Microsoft Office programs) for the School of Arts and Sciences.
• Implement’s annual equipment inventory utilizing Program Coordinators to accomplish in a timely manner.
• Develop and produce type-written letters, memorandums, and other correspondence for the School of Arts and Sciences.
• Prepare and maintain the School of Arts and Sciences schedules and documents.
• Write and maintain requisitions of all equipment and supplies for the School of Arts and Sciences.
• Records and transcribes minutes for School Meetings.
• Assists Academic Affairs Assistant in updating the SOWELA telephone directory.
• Responsible for preparing Full time Faculty and Adjunct contracts each semester and forwarding them to Human Resources in a prompt manner.
• Design and prepare flyers, forms and other materials for the School of Arts and Sciences use.
• Responsible for maintaining a calendar as directed; screening phone calls; proofreading, editing and typing the School of Arts and Sciences reports as needed
• Assists Program Coordinators with class schedule building in the Banner system.
• Records and tracks all travel within the School of Arts and Sciences to include input of information received by Faculty utilizing the Chrome River program.
• Maintains an inventory of equipment and supplies for the School of Arts and Sciences.
• Performs other duties as assigned by the Dean or his/her designee.

Benefits

• As a member of the Louisiana Community and Technical College System, SOWELA has an attractive benefits package with a wide variety of benefit options.
• Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.
• Specific benefits depend on job category, percent effort and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree