Support Analyst I

Centrus Global Career SitePiketon, OH
24d

About The Position

Kick-start your IT career at the ground level of a mission-driven, high-tech organization! As a Support Analyst I at Centrus Energy, you’ll be the friendly first responder for everyday technology needs—keeping desktops, systems, and users up and running. With hands-on experience, mentorship from senior analysts, and exposure to enterprise tools, this role is your launchpad into the world of professional IT support. You will serve as the front line of IT support, responding to help desk requests, troubleshooting hardware and software issues, managing user accounts, and supporting daily desktop operations across the site. You’ll install and maintain operating systems and business applications, assist with new software deployments, maintain IT inventories, and collaborate with senior analysts on troubleshooting and projects. Along the way, you’ll help keep systems secure, reliable, and ready for business—while learning the foundations of enterprise IT in a fast-paced environment.

Requirements

  • 7+ years education and experience
  • Foundational knowledge of computer hardware, desktop and server operating systems
  • Experience with desktop applications and office productivity software
  • Hands-on troubleshooting skills for hardware and software issues
  • Ability to obtain and maintain a Q-level security clearance

Nice To Haves

  • IT Help Desk or customer support environments
  • Familiarity with diagnostic tools, standards, and basic networking protocols
  • Currently holds a “Q” level security clearance.

Responsibilities

  • Responding to help desk requests
  • Troubleshooting hardware and software issues
  • Managing user accounts
  • Supporting daily desktop operations across the site
  • Installing and maintaining operating systems and business applications
  • Assisting with new software deployments
  • Maintaining IT inventories
  • Collaborating with senior analysts on troubleshooting and projects
  • Help keep systems secure, reliable, and ready for business

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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