Supply Chain Process Owner

Ulta Beauty, Inc. • Bolingbrook, IL

1d • Hybrid

About The Position

Imagine. With over 1,200 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage.
In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us.
The Network Fulfilment Process Owner is responsible for being a subject matter expert for eCommerce fulfillment operations across our distribution network. This role will provide operational subject matter expertise for strategic initiatives across all functional area’s of the eCommerce fulfillment operations for ULTA. This role will partner with internal stakeholders and enterprise leaders (Operations Managers, SOM’s, Directors, and VPs) to optimize eCommerce flow across our distribution centers and will be responsible for leading the implementation of any changes. The Network Fulfillment Process Owner will provide guidance and leadership to both the steady state distribution teams and corporate strategic Logistics teams. The Network Fulfillment Process Owner will set the strategy for distribution field-based leadership and lead the deployment of new capabilities within the Ulta Supply Chain. This role will manage several cross functional relationships within ULTA such as Digital, Guest Services, Inventory, Merchandising, Information Technology, CI, Finance, and additional teams from Supply Chain to ensure that the distribution operations are effectively functioning throughout the network.

Requirements

• Bachelor’s degree preferred but not required
• 4-6 years relevant work experience, or equivalent combination of work and education experience
• Proven success in leading people, process improvement, and multiple projects/multiple presentation deadlines at one time
• Strong working knowledge in SAP, S4, Manhattan, Vargo, COFE, Word, Excel, Power-Point, Tableau and Power BI
• Ability to speak, present, work, and influence decisions to large and diverse audiences at various levels
• Experience working with multi-location teams including leading managers of people
• Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance
• Good understanding of warehousing and physical distribution concepts.
• Ability to work long hours and weekends as dictated by business needs.
• Ability to travel as required

Responsibilities

• Partner strategically with enterprise leaders (Operations Managers, SOM’s, Directors, VPs) to define and plan various business applications such as: enterprise strategic initiatives, eCommerce flow optimization, best practice process improvement, transitional product strategies, process automation, and business continuation
• Develop and train process implementation and documentation support for all network fulfillment-related projects which includes: supporting and or creating project plans and timelines, setting up and executing onsite & offsite project investigation, and providing status reporting
• Develop cost analysis, design considerations, and implementation timelines for projects
• Collaborate with cross functional enterprise leaders (Operations Managers, SOM’s, Directors, VPs) to provide consolidated reporting and performance metrics
• Provide Distribution Leadership operational support including day-to-day support, operational and leadership training, and capacity planning
• Work as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to distribution operations or eCommerce flow
• Create and manage the implementation of any changes through effective stakeholder and change management
• Provides significant leadership and direction for the portfolio of projects within the strategic initiatives the individual is assigned
• Lead and identify common issues, constraints and risks across portfolio projects through the application of lean principles
• Provide User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) support for all new IT logistics initiatives
• Plan and manage project execution, ensuring that development projects are delivered on time, on budget, and consistent with specifications
• Support enterprise leaders through multiple projects across multiple sites, assign work, monitor workload, and appraise performances
• Manage, measure, monitor, and mitigate risks to various projects, budgets, and timelines
• Collect and report metrics to monitor and optimize project performance by leading weekly distribution leadership meetings
• Provide the enterprise detailed guidance & leadership communication in the event of distribution center outages along with contingency plans
• Mentor, teach & develop enterprise leaders to improve their understanding and skill, and ensure they are familiar with policies, business processes, and workflow
• Develop the DC operations the team to ensure business continuity and parity around processes within the eCommerce fulfillment department
• Collaborate with the Merchants, Finance, Digital and IEs on bag building / kitting planning and bag build scheduling
• Closely work with our Guest Service team on guest escalations and manage the day to day inquires within the Gladly application
• Drive department performance and manage expense within budget limits
• Assure eCommerce fulfillment department policies, procedures, systems are common to all sites, and consistently executed
• Create, publish, and manage department KPIs
• Analyze and develop action plans from department data sources
• Ability to navigate through and understand the various operating systems within the networks (SAP, S4, Manhattan, Vargo, COFE)

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees