Supply Chain & Operations - ServiceNow Procurement Consulting - Manager

Ernst & Young LLP•New York, NY

53d•$128,400 - $235,300•Hybrid

About The Position

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Supply Chain Operations - ServiceNow Procurement Consulting - Manager The opportunity We are seeking a manager with deep expertise in end-to-end Procurement and ServiceNow Source-to-Pay (S2P) capabilities. As a ServiceNow Procurement Consulting Manager, you will play a pivotal role in driving the design, implementation and optimization of procurement solutions for our clients. You will lead a team of consultants to deliver innovative solutions that enhance procurement processes and drive efficiency through the design and implementation of orchestration solutions enabled by ServiceNow. This position offers the chance to work closely with clients, understand their needs, and provide strategic guidance to help them achieve their procurement goals.

Requirements

Ability to think holistically across people, process, data, and technology to design next-generation solutions
Analytical mindset with a focus on process improvement and problem-solving.
Ability to manage multiple projects and priorities effectively
Deep understanding of ServiceNow's S2P capabilities and procurement best practices
Strong communication and storytelling skills with the ability to tailor technical insights for business audiences
Client-facing experience in shaping or selling transformation programs
Entrepreneurial mindset with the ability to thrive in ambiguous, fast-moving client environments
Strong leadership and team collaboration skills
Excellent communication and stakeholder management abilities
A bachelor's degree in Supply Chain, Information Technology, or a related field
5-8 years of experience in business process design, procurement consulting or ServiceNow S2P
Strong understanding of procurement processes and best practices
Proven experience with ServiceNow and its procurement solutions
Demonstrated experience in shaping and defining solutions for operational efficiency or digital enablement

Nice To Haves

Previous experience in a leadership role within a consulting environment
Experience with Agile methodologies and project management frameworks
Experience with other leading Procurement technology (Ariba, Coupa, etc.) and AI solutions
Consulting experience or involvement in multi-disciplinary transformation projects
Experience in change management and process optimization

Responsibilities

Lead the business process design of orchestration solutions enabled by ServiceNow
Collaborate with our ServiceNow technology consultants to ensure alignment between business processes and technical solutions
Analyze client procurement needs and develop strategic designs that enhance efficiency and effectiveness
Design and implement AI-driven procurement solutions to optimize decision-making and process automation
Conduct workshops and training sessions to promote best practices in procurement and orchestration
Foster strong relationships with client stakeholders to ensure successful project delivery and client satisfaction
Provide thought leadership on procurement process optimization and orchestration strategies
Support business development initiatives by identifying opportunities for new solutions and enhancements
Ensure compliance with procurement policies and industry regulations throughout the design process
Mentor and guide team members in best practices for process design and implementation

Benefits

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business.
The base salary range for this job in all geographic locations in the US is $128,400 to $235,300.
The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400.
Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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