Supply Chain Operations Manager

Dakota Supply Group • Fargo, ND

13h • Onsite

About The Position

DSG is seeking a Supply Chain Operations Manager for each of our East and West Districts. As a Supply Chain Operations Manager, you will be a key contributor to our Hub Branch operations, which impact service and responsiveness to our customers, suppliers, branches, and employee owners. This position will collaborate with the Regional Operations Managers and regional branches to lead and help manage all logistics activities within the region and supported branches, by implementing management system routines, deploying Glass Wall Metric structure, and leading process improvement strategic initiatives.

The ideal candidate for Supply Chain Operations Manager will live near one of our main hub branches: Fargo, ND or Sioux Falls, SD (West District) or in Plymouth, MN or La Crosse, WI (East District). Work is to be performed onsite, with moderate travel (30-50% of the time) required.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

Requirements

• Valid Driver's License and acceptable driving record (required).
• Prior work experience in distribution, the industry and/or a related field.
• Demonstrated experience applying Lean Six Sigma methodologies to drive operational efficiency, cost reduction, and process standardization across multiple sites.
• Strong background in warehouse operations, logistics, and inventory management, with a focus on optimizing processes and improving operational efficiency.
• High school diploma, college degree in related field preferred.
• Ability to plan, analyze, prioritize, and organize work effectively and to work effectively under pressure and time deadlines.
• Strong general computer skills.
• Proficiency in Microsoft excel and other data analysis tools.
• Excellent attention to detail and organizational skills.
• Interpersonal communication skills necessary to lead others and deal effectively with a diverse group of external customers and vendors, as well as internal contacts at all levels of the company.

Responsibilities

• Lead daily management system routines, including shift handoffs, visual management, and queue oversight, ensuring safe, efficient, and consistent operations.
• Review and communicate daily late orders and delivery exceptions, driving corrective actions to improve service performance.
• Facilitate daily and weekly huddles focused on safety, quality, delivery, and productivity metrics (e.g., lines picked per hour, shorted orders, late lines).
• Deploy and maintain Glass Wall performance tracking, reinforcing accountability and data‑driven decision making.
• Execute weekly labor planning and backlog management to balance workload, staffing, and service commitments.
• Conduct weekly business reviews to assess operational KPIs, identify gaps, and prioritize continuous improvement actions.
• Lead monthly business reviews, aligning operational performance with strategic goals and financial targets.
• Drive hub optimization and standardization initiatives, including slotting, staging area design, and process improvements to increase throughput and efficiency.
• Champion Pride in Ownership and safety initiatives, embedding a culture of accountability, engagement, and continuous improvement across the operation.
• Work closely with the Supply Chain team to ensure optimal processes and best practices are implemented within the Hub Branches and region for overall effectiveness and efficiency.
• Promote and maintain branch operational excellence through Eclipse (ERP) system review, and support
• All other duties as assigned.

Benefits

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
• We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and b.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees