Supply Chain Expeditor
About The Position
Reporting to our Supply Chain Manager, we are seeking a highly motivated Supply Chain Expeditor who will be responsible for ensuring timely delivery of materials and components from suppliers to meet production schedules. This role focuses on proactive management of delivery risks, escalation handling and maintaining strong supplier relationships to support uninterrupted manufacturing operations. This role is critical in ensuring our Supply Chain resilience, compliance and continuous improvement across our US supply chain. You will be responsible for helping us scale a robust supply chain for our US operations, ensuring on-time-in-full, excellence in delivery performance and development of strong customer relationships.
Requirements
- Bachelor’s degree in supply chain, business, or related field (or equivalent experience).
- Certification in supply chain or procurement (e.g., APICS, CIPS).
- 5+ years in supply chain, procurement, or expediting roles within manufacturing environments.
- Experience in managing supplier performance management, escalations and recovery plans.
- Strong negotiation and communication skills for supplier engagement.
- Ability to work under pressure and manage multiple escalations simultaneously.
- Analytical mindset with proficiency in ERP / MRP systems and Microsoft products.
- Problem-solving and decision-making skills with a proactive approach.
- Demonstrated commitment to ensure our business goals and your functional goals are met / exceeded.
- Ability to travel is required – approx. 60% - 70%.
Responsibilities
- Assist in audits and performance reviews focusing on quality, delivery and standards compliance.
- Collaborate to implement cost reductions, lead-time improvements and sustainability initiatives.
- Monitor supplier capacity and proactively manage risk of material shortages.
- Collaborate with your peer teams to validate supplier capabilities and certifications.
- Utilize cycle-counting information to assess stock levels, ensuring replenishment timeline does not affect production schedules.
- Monitor ongoing supplier delivery schedules and identify potential delays early.
- Proactively escalate and resolve delivery issues with suppliers to prevent production impact.
- Work with peer teams to ensure all suppliers have clarity on future schedules and can meet requirements.
- Assist in the supplier escalation processes, including root cause analysis and resolution tracking.
- Co-ordinate with internal teams (planning, procurement and manufacturing) to implement recovery plans.
- Support the supplier validation and onboarding process.
- Act as the primary point of contact for suppliers regarding delivery commitments.
- Build strong relationships to improve responsiveness and collaboration during escalations through clear communication, proactive management.
- Track and report delivery performance metrics (OTD, lead times, escalation frequency).
- Provide internal escalation where KPI trends start to indicate negative supplier performance.
- Ensure robust supplier capacity planning, scheduling, resourcing, milestone tracking and reporting.
- Use ERP/MRP systems to maintain accurate delivery status and update stakeholders.
- Identify recurring issues and work with suppliers and internal teams to implement corrective actions.
- Support initiatives to reduce lead times and improve supply chain resilience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
