Supplier Support Engagement Specialist

Greystar•Arlington, TX

21h

About The Position

This position supports the Supplier Compliance team with design, programming, configuration and implementation to systems and business processes that meet the Company’s internal and external client needs within the Supplier Support team. Main focus will be on the vendor credentialing and the e-spend and e-procurement platforms. The Supplier Support Engagement Specialist will assist the Supplier Support Software Managers in troubleshooting daily issues and overall support of all related systems.

Requirements

College degree in Information Systems or related field, and/or equivalent experience preferred.
Two or more years of demonstrated ability working on software support/implementation projects, development activities, and overall database administration.
Must have knowledge of standard business analysis, business process definition and project management concepts and tools.
Demonstrated ability to read, write, and communicate effectively to prepare and explain financial data to executive and senior managers, team members, and internal and external clients, business contacts, and customers.
Employment history that demonstrates the application and usage of an accounting and financial background sufficient to comprehend basic accounting principles.

Responsibilities

Provides support by maintaining the Service Desk queue and ensuring all standard tickets are resolved within timeframes/goals established by department
Maintains knowledge on expense management system processes, ensures all processes and procedures are followed
Creates/updates/deactivates user credentials in systems, as necessary
Troubleshoots invoices integration errors, communicates with additional teams as needed for resolution
Performs various audits in each system as scheduled or necessary
Level I Issue Troubleshooting (collecting basic information, using standard responses)

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.