The Supervisor is accountable for operational excellence in daily store procedures, including payroll management, cash handling, and inventory control. This role supports the Store Manager in achieving daily, weekly, and monthly sales goals and financial plans, with a strong focus on employee engagement and fostering a collaborative selling environment. The Supervisor is responsible for driving process adoption, managing store opening and closing procedures, and resolving customer concerns positively. Key duties include assessing and strategizing to meet performance goals (Conversion, UPT, SPH), assisting with interviewing, hiring, training, and retaining store team members, and supporting new hire onboarding with a focus on company values, product knowledge, and selling culture. The role also involves executing visual merchandising, ensuring accurate inventory management, preventing losses, coaching and developing staff, managing minor employee relations issues, and ensuring compliance with company policies. Additionally, the Supervisor builds relationships, fosters a positive and inclusive work environment, collaborates on community engagement events, and acts as a brand ambassador embodying the company's core values.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees