Supervisor - Wisconsin Home Energy Assistance Program (WHEAP) Program (Milwaukee/Kenosha)

UMOS • Kenosha, WI

1d

About The Position

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 14 paid holidays annually, plus a floating holiday (if hired before June 1, 2025). A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation. WHEAP Supervisor Job Compensation: Starting $48,312.00 to $60,390.00/ Salary (depending on experience)

Requirements

• Bachelor’s degree and 2 years’ experience in a related field; or an associate degree and at least 2 years' experience with the WHEAP or LHEAP programs; or 5-7 years of experience working directly within the WHEAP or LHEAP programs.
• Demonstrated computer skills
• Proficient in using Microsoft Excel, Word, Outlook, and Teams.
• Experience in supervision and program management.
• Reliable transportation, a valid Wisconsin driver’s license and state minimum car insurance.
• Ability to work a flexible schedule as described in the job duties.
• Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment.

Responsibilities

• Implement guidelines for emergency and pro-active components of Energy Crisis for Kenosha County.
• Serve as the back-up UMOS contact with Kenosha County and the State of Wisconsin funding sources.
• Be responsible for compliance with all state and federal guidelines including the regulations of the Public Service Commission.
• Track refunds and reissuance of checks with the State of Wisconsin.
• Assist with program monitoring and evaluation, adherence to federal and state regulations and coordination with state and federal audits.
• Develop and maintain relationships with community agencies, other service providers and state programs.
• Monitor program budgets and expenditures in conjunction with the Director of Housing and Related Services and the UMOS Accounting Dept.
• Implement and monitor internal written standard operating procedures for the operation of the WHEAP program.
• Maintain a fraud prevention unit, including an assessment and referral mechanism.
• Assist with preparation of all required internal and funding source reports monthly for the WHEAP program.
• Conduct W-2 food stamp, child support and social security verifications.
• Be responsible for providing balances to the proper accounts in the event of a participant’s change of address, use of a different vendor, or termination of client status.
• Develop a network of alternative service providers for individuals who are not eligible for participation in the WHEAP program.
• Supervise program staff in a manner consistent with the UMOS Personnel Policies and Handbook.
• Provide staff training in all areas of program delivery.
• Ensure data entry of applications and provide assistance to staff in the processing of all crisis applications.
• Responsible for the prevention of utility disconnects and freeze-out situations.
• Be available 24 hours a day to address emergency situations, or program and client needs.
• Attend meetings, conferences, planning sessions, and other appointments; performs other duties as assigned

Benefits

• Paid time off that will increase over your years of service
• 14 paid holidays annually, plus a floating holiday (if hired before June 1, 2025).
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions.
• For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level